What is the most common complaint against TFS Financial Corporation?

The most common issue consumers report about TFS Financial Corporation is "Written notification about debt", specifically "Threatened to take legal action". This is based on 4 complaints filed with the CFPB.

Are complaints against TFS Financial Corporation increasing or decreasing?

Complaints against TFS Financial Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is TFS Financial Corporation's reputation grade?

TFS Financial Corporation has a reputation grade of D (score: 55.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does TFS Financial Corporation respond to consumer complaints?

TFS Financial Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does TFS Financial Corporation operate?

TFS Financial Corporation has received CFPB complaints from consumers in 2 states, with the most complaints from Ohio (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

TFS Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade D.

Compiled by PlainCollector

Written notification about debt

1
False statements or representation

1
Communication tactics

1
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record tfs-financial-corporation TFS Financial Corporation

Grade D · 4 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #3515 · compose #3201

VOL 4
GRADE D
12MO 0
STATES 2
TIMELY 100%
DISPUTE 100%
ISSUE Written notification about…
RANK #3,515
COMPOSE #3,201

Volume peers

Nearest volume peer: 90 Day Credit Experts (4 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

TFS Financial Corporation's 4 CFPB complaints sit next to 90 Day Credit Experts on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

75.0% of TFS Financial Corporation's CFPB filings land in Ohio

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Ohio 75.0%; 3 of 4 filings · 2 states touched
Spike month: 2021-02 100.0%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #3,515 volume; #3,201 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does TFS Financial Corporation compare to its peers?

How does TFS FINANCIAL CORPORATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

TFS FINANCIAL CORPORAT… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-02 2021-02

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	1
False statements or representation	1
Communication tactics	1
Disclosure verification of debt	1

Where do complaints against TFS Financial Corporation come from?

TFS Financial Corporation's own per-state count, not a national baseline.

Ohio

3
Florida

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for TFS Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4.

4 peers

Know your rights before responding to TFS Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.