What is the most common complaint against Stone Higgs & Drexler?

The most common issue consumers report about Stone Higgs & Drexler is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 18 complaints filed with the CFPB.

Are complaints against Stone Higgs & Drexler increasing or decreasing?

Complaints against Stone Higgs & Drexler are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Stone Higgs & Drexler's reputation grade?

Stone Higgs & Drexler has a reputation grade of B (score: 70.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Stone Higgs & Drexler respond to consumer complaints?

Stone Higgs & Drexler has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Stone Higgs & Drexler operate?

Stone Higgs & Drexler has received CFPB complaints from consumers in 5 states, with the most complaints from Tennessee (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Stone Higgs & Drexler - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

9
Attempts to collect debt not owed

2
False statements or representation

2
Disclosure verification of debt

2
Taking/threatening an illegal action

2
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record stone-higgs-drexler Stone Higgs & Drexler

Grade B · 18 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #1997 · compose #1289

VOL 18
GRADE B
12MO 3
STATES 5
TIMELY 100%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #1,997
COMPOSE #1,289

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Stone Higgs & Drexler's 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

77.8% of Stone Higgs & Drexler's CFPB filings land in Tennessee

High volume does not equal a clean composite: Stone Higgs & Drexler is volume #1,997 but composite #1,289, while Tennessee dominates the geography. Corpus placement method.

Dominant state: Tennessee 77.8%; 14 of 18 filings · 5 states touched
Spike month: 2015-07 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,997 volume; #1,289 composite; Cleanest-composite ladder is 708 places better than volume

How does Stone Higgs & Drexler compare to its peers?

How does Stone Higgs & Drexler compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Stone Higgs & Drexler National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

65%

91%

Consumer-dispute ratelower is better

53%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2021-03

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	9
Attempts to collect debt not owed	2
False statements or representation	2
Disclosure verification of debt	2
Taking/threatening an illegal action	2
Cont'd attempts collect debt not owed	1

Where do complaints against Stone Higgs & Drexler come from?

Stone Higgs & Drexler's own per-state count, not a national baseline.

Tennessee

14
Alabama

1
Arkansas

1
Georgia

1
Mississippi

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Stone Higgs & Drexler: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to Stone Higgs & Drexler: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.