This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 14 complaints

Southwest Collection Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade C.

Complaints by issue type

What consumers report about Southwest Collection Services, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record southwest-collection-services-llc Southwest Collection Services, LLC

Grade C · 14 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 14
  • GRADE C
  • 12MO 0
  • STATES 2
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #2,220
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 4 Star Resolution LLC (Closed) (14 complaints)

4 Star Resolution LLC (Closed)4 Star Resolution LLC (Close…14ABC Credit & Recovery Services Inc.ABC Credit & Recovery Servic…14Advanced Portfolio Group LLCAdvanced Portfolio Group LLC14Alternative Collections LLCAlternative Collections LLC14Southwest Collection Services, LLC (this)Southwest Collection Service…14
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Southwest Collection Services, LLC's 14 CFPB complaints sit next to 4 Star Resolution LLC (Closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 14 complaints break down

Every complaint issue type on record for Southwest Collection Services, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
59.6/100
Southwest Collection Services, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume C
14
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

64.3% of Southwest Collection Services, LLC's CFPB filings land in Louisiana

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Louisiana 64.3%
9 of 14 filings · 2 states touched
Spike month
2015-05 20.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#2,220 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Southwest Collection Services, LLC compare to its peers?

How does Southwest Collection Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Southwest Collection Services, LLC National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
100%
93%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Southwest Collection Services, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) Southwest Collection Services, LLC vs. 8 similar-volume peers, by response speed and dispute rate Sullivan Asset Management, LLCSummit Collection Services, Inc.Retention Consulting Services Inc.Sykes,Bourdon,Ahern & Levy, P.C.Remit CorporationTebo Financial Services, Inc.Pioneer Credit Company, IncThe Law Offices of Gregory Alexandrides, LLC
Source: CFPB Consumer Complaint Database

Southwest Collection Services, LLC's complaint volume in context

Southwest Collection Services, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

14 59th percentile higher than 59% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Southwest Collection Services, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2015-05 2025-11

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
8
Written notification about debt
5
Took or threatened to take negative or legal action
1

Where do complaints against Southwest Collection Services, LLC come from?

Southwest Collection Services, LLC's own per-state count, not a national baseline.

Top states by complaints against Southwest Collection Services, LLC

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Southwest Collection Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 14.

4 peers

Know your rights before responding to Southwest Collection Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.