What is the most common complaint against Southstate Bank, N.a. - 520 Gervais Street Branch?

The most common issue consumers report about Southstate Bank, N.a. - 520 Gervais Street Branch is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 4 complaints filed with the CFPB.

Are complaints against Southstate Bank, N.a. - 520 Gervais Street Branch increasing or decreasing?

Complaints against Southstate Bank, N.a. - 520 Gervais Street Branch are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Southstate Bank, N.a. - 520 Gervais Street Branch's reputation grade?

Southstate Bank, N.a. - 520 Gervais Street Branch has a reputation grade of B (score: 68.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Southstate Bank, N.a. - 520 Gervais Street Branch respond to consumer complaints?

Southstate Bank, N.a. - 520 Gervais Street Branch has a 100% timely response rate to CFPB complaints.

In how many states does Southstate Bank, N.a. - 520 Gervais Street Branch operate?

Southstate Bank, N.a. - 520 Gervais Street Branch has received CFPB complaints from consumers in 1 states, with the most complaints from South Carolina (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Southstate Bank, N.a. - 520 Gervais Street Branch - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

3
False statements or representation

1

Data updated September 2026

CFPB complaint disposition

CCDB record southstate-bank-na-520-gervais-street-branch Southstate Bank, N.a. - 520 Gervais Street Branch

Grade B · 4 CFPB filings · 100% timely · lead issue: Written notification about debt · vol #3503 · compose #1471

VOL 4
GRADE B
12MO 0
STATES 1
TIMELY 100%
ISSUE Written notification about…
RANK #3,503
COMPOSE #1,471

Volume peers

Nearest volume peer: 90 Day Credit Experts (4 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Southstate Bank, N.a. - 520 Gervais Street Branch's 4 CFPB complaints sit next to 90 Day Credit Experts on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Southstate Bank, N.a. - 520 Gervais Street Branch's CFPB filings land in South Carolina

High volume does not equal a clean composite: Southstate Bank, N.a. - 520 Gervais Street Branch is volume #3,503 but composite #1,471, while South Carolina dominates the geography. Corpus placement method.

Dominant state: South Carolina 100.0%; 4 of 4 filings · 1 states touched
Spike month: 2024-03 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,503 volume; #1,471 composite; Cleanest-composite ladder is 2,032 places better than volume

How does Southstate Bank, N.a. - 520 Gervais Street Branch compare to its peers?

How does SOUTHSTATE BANK, N.A. - 520 GERVAIS STREET BRANCH compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SOUTHSTATE BANK, N.A. … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-01

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	3
False statements or representation	1

Where do complaints against Southstate Bank, N.a. - 520 Gervais Street Branch come from?

Southstate Bank, N.a. - 520 Gervais Street Branch's own per-state count, not a national baseline.

South Carolina

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Southstate Bank, N.a. - 520 Gervais Street Branch: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4.

4 peers

Know your rights before responding to Southstate Bank, N.a. - 520 Gervais Street Branch: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.