What is the most common complaint against Sound Collection Services?

The most common issue consumers report about Sound Collection Services is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 32 complaints filed with the CFPB.

Are complaints against Sound Collection Services increasing or decreasing?

Complaints against Sound Collection Services have been stable. The company received 8 complaints in the last 12 months.

What is Sound Collection Services's reputation grade?

Sound Collection Services has a reputation grade of C (score: 55.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Sound Collection Services respond to consumer complaints?

Sound Collection Services has a 77% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Sound Collection Services operate?

Sound Collection Services has received CFPB complaints from consumers in 9 states, with the most complaints from Washington (16 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Sound Collection Services - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

11
False statements or representation

7
Written notification about debt

6
Cont'd attempts collect debt not owed

3
Took or threatened to take negative or legal action

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record sound-collection-services Sound Collection Services

Grade C · 32 CFPB filings · 77% timely · lead issue: Attempts to collect debt not owed · vol #1505 · compose #3174

VOL 32
GRADE C
12MO 8
STATES 9
TIMELY 77%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #1,505
COMPOSE #3,174

Volume peers

Nearest volume peer: ADR ARBITRATION SERVICES (Closed) (32 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Sound Collection Services's 32 CFPB complaints sit next to ADR ARBITRATION SERVICES (Closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Sound Collection Services's CFPB filings land in Washington

High volume does not equal a clean composite: Sound Collection Services is volume #1,505 but composite #3,174, while Washington dominates the geography. Corpus placement method.

Dominant state: Washington 50.0%; 16 of 32 filings · 9 states touched
Spike month: 2020-03 20.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,505 volume; #3,174 composite; Cleanest-composite ladder is 1,669 places worse than volume

How does Sound Collection Services compare to its peers?

How does Sound Collection Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Sound Collection Servi… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

77%

97%

91%

Consumer-dispute ratelower is better

14%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-03 2025-11

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	11
False statements or representation	7
Written notification about debt	6
Cont'd attempts collect debt not owed	3
Took or threatened to take negative or legal action	2
Communication tactics	1
Disclosure verification of debt	1
Improper contact or sharing of info	1

Where do complaints against Sound Collection Services come from?

Sound Collection Services's own per-state count, not a national baseline.

Washington

16
Texas

5
Georgia

4
California

2
Florida

1
Louisiana

1
New York

1
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Sound Collection Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 32.

4 peers

Know your rights before responding to Sound Collection Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.