What is the most common complaint against Christus Health?

The most common issue consumers report about Christus Health is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 32 complaints filed with the CFPB.

Are complaints against Christus Health increasing or decreasing?

Complaints against Christus Health are rising. The company received 10 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Christus Health's reputation grade?

Christus Health has a reputation grade of D (score: 52.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Christus Health respond to consumer complaints?

Christus Health has a 90% timely response rate to CFPB complaints.

In how many states does Christus Health operate?

Christus Health has received CFPB complaints from consumers in 3 states, with the most complaints from Texas (30 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Christus Health - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

14
Communication tactics

9
False statements or representation

5
Written notification about debt

3
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record christus-health Christus Health

Grade D · 32 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #1488 · compose #3856

VOL 32
GRADE D
12MO 10
STATES 3
TIMELY 90%
ISSUE Attempts to collect debt n…
RANK #1,488
COMPOSE #3,856

Volume peers

Nearest volume peer: ADR ARBITRATION SERVICES (Closed) (32 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Christus Health's 32 CFPB complaints sit next to ADR ARBITRATION SERVICES (Closed) on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

93.8% of Christus Health's CFPB filings land in Texas

High volume does not equal a clean composite: Christus Health is volume #1,488 but composite #3,856, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 93.8%; 30 of 32 filings · 3 states touched
Seasonal peak: 2019-07 10.3%; 8–15% band · 4 filings
Divergent corpus ranks: #1,488 volume; #3,856 composite; Cleanest-composite ladder is 2,368 places worse than volume

How does Christus Health compare to its peers?

How does CHRISTUS HEALTH compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CHRISTUS HEALTH National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

90%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-05 2020-05

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	14
Communication tactics	9
False statements or representation	5
Written notification about debt	3
Took or threatened to take negative or legal action	1

Where do complaints against Christus Health come from?

Christus Health's own per-state count, not a national baseline.

Texas

30
California

1
Louisiana

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Christus Health: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 32.

4 peers

Know your rights before responding to Christus Health: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.