What is the most common complaint against Security Service Federal Credit Union?

The most common issue consumers report about Security Service Federal Credit Union is "Attempts to collect debt not owed", specifically "Threatened or suggested your credit would be damaged". This is based on 22 complaints filed with the CFPB.

Are complaints against Security Service Federal Credit Union increasing or decreasing?

Complaints against Security Service Federal Credit Union are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Security Service Federal Credit Union's reputation grade?

Security Service Federal Credit Union has a reputation grade of C (score: 57.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Security Service Federal Credit Union respond to consumer complaints?

Security Service Federal Credit Union has a 100% timely response rate to CFPB complaints.

In how many states does Security Service Federal Credit Union operate?

Security Service Federal Credit Union has received CFPB complaints from consumers in 3 states, with the most complaints from Texas (15 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Security Service Federal Credit Union - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

12
Took or threatened to take negative or legal action

5
Written notification about debt

2
False statements or representation

1
Communication tactics

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record security-service-federal-credit-union Security Service Federal Credit Union

Grade C · 22 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1818 · compose #2727

VOL 22
GRADE C
12MO 12
STATES 3
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #1,818
COMPOSE #2,727

Volume peers

Nearest volume peer: Abrahamsen Ratchford, P.C (22 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Security Service Federal Credit Union's 22 CFPB complaints sit next to Abrahamsen Ratchford, P.C on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

68.2% of Security Service Federal Credit Union's CFPB filings land in Texas

High volume does not equal a clean composite: Security Service Federal Credit Union is volume #1,818 but composite #2,727, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 68.2%; 15 of 22 filings · 3 states touched
Spike month: 2025-01 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,818 volume; #2,727 composite; Cleanest-composite ladder is 909 places worse than volume

How does Security Service Federal Credit Union compare to its peers?

How does SECURITY SERVICE FEDERAL CREDIT UNION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

SECURITY SERVICE FEDER… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

55%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-01 2025-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	12
Took or threatened to take negative or legal action	5
Written notification about debt	2
False statements or representation	1
Communication tactics	1
Threatened to contact someone or share information improperly	1

Where do complaints against Security Service Federal Credit Union come from?

Security Service Federal Credit Union's own per-state count, not a national baseline.

Texas

15
California

5
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Security Service Federal Credit Union: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 22.

4 peers

Know your rights before responding to Security Service Federal Credit Union: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.