This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 22 complaints

Security Service Federal Credit Union - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade C.

Complaints by issue type

What consumers report about Security Service Federal Credit Union

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record security-service-federal-credit-union Security Service Federal Credit Union

Grade C · 22 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 22
  • GRADE C
  • 12MO 12
  • STATES 3
  • TIMELY 100%
  • ISSUE Attempts to collect debt n…
  • RANK #1,818
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Abrahamsen Ratchford, P.C (22 complaints)

Abrahamsen Ratchford, P.CAbrahamsen Ratchford, P.C22Alliance Collection ServiceAlliance Collection Service22Apple Recovery, LLCApple Recovery, LLC22Asset Maximization Group, Inc.Asset Maximization Group, In…22Security Service Federal Credit Union (this)Security Service Federal Cre…22
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Security Service Federal Credit Union's 22 CFPB complaints sit next to Abrahamsen Ratchford, P.C on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 22 complaints break down

Every complaint issue type on record for Security Service Federal Credit Union, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.8/100
Security Service Federal Credit Union

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
22
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

68.2% of Security Service Federal Credit Union's CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Texas 68.2%
15 of 22 filings · 3 states touched
Spike month
2025-01 100.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#1,818 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Security Service Federal Credit Union compare to its peers?

How does SECURITY SERVICE FEDERAL CREDIT UNION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
SECURITY SERVICE FEDERAL CREDIT UNION National average
Complaints (last 12 mo)lower is better
12
0
268
Timely-response ratehigher is better
100%
55%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Security Service Federal Credit Union a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100%120% 0%10%20%30% Timely response rate (%) Dispute rate (%) Security Service Federal Credit Union vs. 6 similar-volume peers, by response speed and dispute rate R J Baucum Enterprises, Inc.Sonnenschein Financial Services, Inc.Phelan Hallinan Diamond & Jones, PCPan Am Collections, Inc.Summit Financial Corp.PARSON BISHOP SERVICES, INC
Source: CFPB Consumer Complaint Database

Security Service Federal Credit Union's complaint volume in context

Security Service Federal Credit Union vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

22 66th percentile higher than 66% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Security Service Federal Credit Union 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2025-01 2025-01

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
12
Took or threatened to take negative or legal action
5
Written notification about debt
2
False statements or representation
1
Communication tactics
1
Threatened to contact someone or share information improperly
1

Where do complaints against Security Service Federal Credit Union come from?

Security Service Federal Credit Union's own per-state count, not a national baseline.

Top states by complaints against Security Service Federal Credit Union

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Security Service Federal Credit Union: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 22.

4 peers

Know your rights before responding to Security Service Federal Credit Union: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.