This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 22 complaints

Alliance Collection Service - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade B.

Complaints by issue type

What consumers report about Alliance Collection Service

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record alliance-collection-service Alliance Collection Service

Grade B · 22 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed

  • VOL 22
  • GRADE B
  • 12MO 0
  • STATES 5
  • TIMELY 100%
  • DISPUTE 20%
  • ISSUE Cont'd attempts collect de…
  • RANK #1,795
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Abrahamsen Ratchford, P.C (22 complaints)

Abrahamsen Ratchford, P.CAbrahamsen Ratchford, P.C22Apple Recovery, LLCApple Recovery, LLC22Asset Maximization Group, Inc.Asset Maximization Group, In…22BHA ServicesBHA Services22Alliance Collection Service (this)Alliance Collection Service …22
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Alliance Collection Service's 22 CFPB complaints sit next to Abrahamsen Ratchford, P.C on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 22 complaints break down

Every complaint issue type on record for Alliance Collection Service, not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
64.4/100
Alliance Collection Service

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
22
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
20%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

40.9% of Alliance Collection Service's CFPB filings land in Alabama

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Alabama 40.9%
9 of 22 filings · 5 states touched
Even monthly load
Peak under 8%
Highest month 2014-01 at 4.5% (1 filings)
Corpus ranks
#1,795 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Alliance Collection Service compare to its peers?

How does Alliance Collection Service compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Alliance Collection Service National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
100%
50%
91%
Consumer-dispute ratelower is better
20%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Alliance Collection Service a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 40%60%80%100%120% 0%10%20%30% Timely response rate (%) Dispute rate (%) Alliance Collection Service vs. 5 similar-volume peers, by response speed and dispute rate Alliance Collection ServiceAbrahamsen Ratchford, P.CAsset Maximization Group, Inc.APPLE RECOVERY, LLCBonded Business Services, Ltd.C B Merchant Services
Source: CFPB Consumer Complaint Database

Alliance Collection Service's complaint volume in context

Alliance Collection Service vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

22 67th percentile higher than 67% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Alliance Collection Service 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-01 2023-09

Issue Detail Breakdown

Issue Complaints
Cont'd attempts collect debt not owed
4
Attempts to collect debt not owed
3
Written notification about debt
3
Communication tactics
3
Improper contact or sharing of info
3
False statements or representation
2
Disclosure verification of debt
2
Threatened to contact someone or share information improperly
2

Where do complaints against Alliance Collection Service come from?

Alliance Collection Service's own per-state count, not a national baseline.

Top states by complaints against Alliance Collection Service

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Alliance Collection Service: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 22.

4 peers

Know your rights before responding to Alliance Collection Service: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.