This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 38 complaints

Russell W Richardson, Attorney at Law - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade F.

Complaints by issue type

What consumers report about Russell W Richardson, Attorney at Law

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record russell-w-richardson-attorney-at-law Russell W Richardson, Attorney at Law

Grade F · 38 CFPB filings · 32% timely · lead issue: Improper contact or sharing of info

  • VOL 38
  • GRADE F
  • 12MO 0
  • STATES 16
  • TIMELY 32%
  • DISPUTE 24%
  • ISSUE Improper contact or sharin…
  • RANK #1,384
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

Accelerated Receivables SolutionsAccelerated Receivables Solu…38Allied Account Services, Inc.Allied Account Services, Inc.38Arvest Bank Group, Inc.Arvest Bank Group, Inc.38Avid Acceptance, LLCAvid Acceptance, LLC38Russell W Richardson, Attorney at Law (this)Russell W Richardson, Attorn…38
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Russell W Richardson, Attorney at Law's 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 38 complaints break down

Every complaint issue type on record for Russell W Richardson, Attorney at Law, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
36.1/100
Russell W Richardson, Attorney at Law

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
38
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response D
32%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
24%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Spiky monthly series

California is the plurality state for Russell W Richardson, Attorney at Law (23.7%)

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Plurality state
California 23.7%
Mid-band (15–30%) · 16 states with ≥1 filing
Spike month
2025-08 20.8%
5 filings that month · spiky (≥15% of series)
Corpus ranks
#1,384 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Russell W Richardson, Attorney at Law compare to its peers?

How does Russell W Richardson, Attorney at Law compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Russell W Richardson, Attorney at Law National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
32%
79%
91%
Consumer-dispute ratelower is better
24%
17%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Russell W Richardson, Attorney at Law a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Russell W Richardson, Attorney at Law vs. 9 similar-volume peers, by response speed and dispute rate Russell W Richardson, Attorney at LawRoquemore Holdings LLCTitan Receivables, Inc.Professional Choice Recovery, Inc.United Recovery SolutionsiQuantified Management Services, LLCPhysicians & Dentists Credit BureauPeterson Enterprises, Inc.NEW YORK STATE HIGHER EDUCATION SERVICES CORPORATION (HESC)—Integrated Asset Recovery LLC
Source: CFPB Consumer Complaint Database

Russell W Richardson, Attorney at Law's complaint volume in context

Russell W Richardson, Attorney at Law vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

38 74th percentile higher than 74% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Russell W Richardson, Attorney at Law 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2024-03 2026-01

Issue Detail Breakdown

Issue Complaints
Improper contact or sharing of info
12
Cont'd attempts collect debt not owed
9
Taking/threatening an illegal action
7
False statements or representation
5
Communication tactics
5

Where do complaints against Russell W Richardson, Attorney at Law come from?

Russell W Richardson, Attorney at Law's own per-state count, not a national baseline.

Top states by complaints against Russell W Richardson, Attorney at Law

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Russell W Richardson, Attorney at Law: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to Russell W Richardson, Attorney at Law: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.