What is the most common complaint against RUI Credit Services, Inc.?

The most common issue consumers report about RUI Credit Services, Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 18 complaints filed with the CFPB.

Are complaints against RUI Credit Services, Inc. increasing or decreasing?

Complaints against RUI Credit Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is RUI Credit Services, Inc.'s reputation grade?

RUI Credit Services, Inc. has a reputation grade of C (score: 61.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does RUI Credit Services, Inc. respond to consumer complaints?

RUI Credit Services, Inc. has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.

In how many states does RUI Credit Services, Inc. operate?

RUI Credit Services, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Connecticut (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

RUI Credit Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 7 states, reputation grade C.

Compiled by PlainCollector

Disclosure verification of debt

5
Attempts to collect debt not owed

3
Communication tactics

3
Cont'd attempts collect debt not owed

3
Written notification about debt

2
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record rui-credit-services-inc RUI Credit Services, Inc.

Grade C · 18 CFPB filings · 89% timely · lead issue: Disclosure verification of debt · vol #1996 · compose #2229

VOL 18
GRADE C
12MO 0
STATES 7
TIMELY 89%
DISPUTE 22%
ISSUE Disclosure verification of…
RANK #1,996
COMPOSE #2,229

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

RUI Credit Services, Inc.'s 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Connecticut is the plurality state for RUI Credit Services, Inc. (16.7%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: Connecticut 16.7%; Mid-band (15–30%) · 7 states with ≥1 filing
Seasonal peak: 2017-05 14.6%; 8–15% band · 7 filings
Corpus ranks: #1,996 volume; #2,229 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does RUI Credit Services, Inc. compare to its peers?

How does RUI Credit Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

RUI Credit Services, I… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

72%

91%

Consumer-dispute ratelower is better

22%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-11 2020-03

Issue Detail Breakdown

Issue	Complaints
Disclosure verification of debt	5
Attempts to collect debt not owed	3
Communication tactics	3
Cont'd attempts collect debt not owed	3
Written notification about debt	2
Took or threatened to take negative or legal action	1
False statements or representation	1

Where do complaints against RUI Credit Services, Inc. come from?

RUI Credit Services, Inc.'s own per-state count, not a national baseline.

Connecticut

3
Massachusetts

3
New York

3
Pennsylvania

3
California

2
Florida

2
Kansas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for RUI Credit Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to RUI Credit Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.