Total CFPB complaints
39
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 39 complaints
R&R Professional Recovery, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about R&R Professional Recovery, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
9 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- Disclosure verification of debt
Disclosure verification of debt
6 complaints
- Written notification about debt
Written notification about debt
5 complaints
- False statements or representation 2
False statements or representation
2 complaints
C
Grade C · 61.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about R&R Professional Recovery, Inc.?
R&R Professional Recovery, Inc. has accumulated 39 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 39 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Maryland with 31 and New Jersey with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.3/100 places R&R Professional Recovery, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
C
61.3/100 composite
Response-quality profile
How R&R Professional Recovery, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does R&R Professional Recovery, Inc. compare to its peers?
R&R Professional Recov… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-12 2023-11
Top Consumer Issues
Cont'd attempts collect debt not owed9 (%)
Disclosure verification of debt6 (%)
Written notification about debt5 (%)
Attempts to collect debt not owed8 (%)
False statements or representation2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt was paid | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
Where do complaints against R&R Professional Recovery, Inc. come from?
The states where consumers have filed the most CFPB complaints against R&R Professional Recovery, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against R&R Professional Recovery, Inc.
Across 6 states with at least one filing
- Maryland
Maryland
31 complaints
- New Jersey 3
New Jersey
3 complaints
- California 2
California
2 complaints
- New York 1
New York
1 complaints
- Delaware 1
Delaware
1 complaints
- Florida 1
Florida
1 complaints
Frequently Asked Questions
What is the most common complaint against R&R Professional Recovery, Inc.? ▼
The most common issue consumers report about R&R Professional Recovery, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 39 complaints filed with the CFPB.
Are complaints against R&R Professional Recovery, Inc. increasing or decreasing? ▼
Complaints against R&R Professional Recovery, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is R&R Professional Recovery, Inc.'s reputation grade? ▼
R&R Professional Recovery, Inc. has a reputation grade of C (score: 61.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does R&R Professional Recovery, Inc. respond to consumer complaints? ▼
R&R Professional Recovery, Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does R&R Professional Recovery, Inc. operate? ▼
R&R Professional Recovery, Inc. has received CFPB complaints from consumers in 6 states, with the most complaints from Maryland (31 complaints).
What can I do if R&R Professional Recovery, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If R&R Professional Recovery, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |