This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 49 complaints

Robinhood Markets Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade D.

Complaints by issue type

What consumers report about Robinhood Markets Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record robinhood-markets-inc Robinhood Markets Inc.

Grade D · 49 CFPB filings · 89% timely · lead issue: Attempts to collect debt not owed

  • VOL 49
  • GRADE D
  • 12MO 28
  • STATES 17
  • TIMELY 89%
  • ISSUE Attempts to collect debt n…
  • RANK #1,213
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Account Recovery Specialists, Inc. (49 complaints)

Account Recovery Specialists, Inc.Account Recovery Specialists…49BQ & Associates, P.C., L.L.O.BQ & Associates, P.C., L.L.O.49CDI Affiliated Services, Inc.CDI Affiliated Services, Inc.49Certified Services, Inc.Certified Services, Inc.49Robinhood Markets Inc. (this)Robinhood Markets Inc. (this)49
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Robinhood Markets Inc.'s 49 CFPB complaints sit next to Account Recovery Specialists, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 49 complaints break down

Every complaint issue type on record for Robinhood Markets Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
49.6/100
Robinhood Markets Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
49
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
89%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Robinhood Markets Inc. spreads filings across 17 states - California leads at only 14.3%

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 14.3% across 17 states
Seasonal peak
2014-12 10.8%
8–15% band · 4 filings
Corpus ranks
#1,213 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Robinhood Markets Inc. compare to its peers?

How does ROBINHOOD MARKETS INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
ROBINHOOD MARKETS INC. National average
Complaints (last 12 mo)lower is better
28
7
268
Timely-response ratehigher is better
89%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Robinhood Markets Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 8 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40% Timely response rate (%) Dispute rate (%) Robinhood Markets Inc. vs. 8 similar-volume peers, by response speed and dispute rate Siggi LLCOptima Recovery Services LLC.Universal Account Servicing, LLCO&L LAW GROUP, P.L.Valarity, LLCNicholas Financial Inc.Markoff Law LLCMIDCOUNTRY FINANCIAL CORP
Source: CFPB Consumer Complaint Database

Robinhood Markets Inc.'s complaint volume in context

Robinhood Markets Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

49 Top 22% higher than 78% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Robinhood Markets Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2014-01 2021-10

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
27
Took or threatened to take negative or legal action
12
False statements or representation
6
Written notification about debt
3
Threatened to contact someone or share information improperly
1

Where do complaints against Robinhood Markets Inc. come from?

Robinhood Markets Inc.'s own per-state count, not a national baseline.

Top states by complaints against Robinhood Markets Inc.

Across 17 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Robinhood Markets Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 49.

4 peers

Know your rights before responding to Robinhood Markets Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.