What is the most common complaint against Roadrunner Account Services, LLC?

The most common issue consumers report about Roadrunner Account Services, LLC is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 74 complaints filed with the CFPB.

Are complaints against Roadrunner Account Services, LLC increasing or decreasing?

Complaints against Roadrunner Account Services, LLC are rising. The company received 45 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Roadrunner Account Services, LLC's reputation grade?

Roadrunner Account Services, LLC has a reputation grade of D (score: 52.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Roadrunner Account Services, LLC respond to consumer complaints?

Roadrunner Account Services, LLC has a 100% timely response rate to CFPB complaints.

In how many states does Roadrunner Account Services, LLC operate?

Roadrunner Account Services, LLC has received CFPB complaints from consumers in 22 states, with the most complaints from North Carolina (17 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Roadrunner Account Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 22 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

30
Attempts to collect debt not owed

25
False statements or representation

8
Written notification about debt

6
Threatened to contact someone or share information improperly

3
Communication tactics

2

Data updated September 2026

CFPB complaint disposition

CCDB record roadrunner-account-services-llc Roadrunner Account Services, LLC

Grade D · 74 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #974 · compose #3880

VOL 74
GRADE D
12MO 45
STATES 22
TIMELY 100%
ISSUE Took or threatened to take…
RANK #974
COMPOSE #3,880

Volume peers

Nearest volume peer: Brennan & Clark, Ltd., LLC (74 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Roadrunner Account Services, LLC's 74 CFPB complaints sit next to Brennan & Clark, Ltd., LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

North Carolina is the plurality state for Roadrunner Account Services, LLC (23.0%)

Volume rank #974 and composite rank #3,880 diverge by 2,906 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: North Carolina 23.0%; Mid-band (15–30%) · 22 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2014-11 at 7.1% (2 filings)
Divergent corpus ranks: #974 volume; #3,880 composite; Cleanest-composite ladder is 2,906 places worse than volume

How does Roadrunner Account Services, LLC compare to its peers?

How does Roadrunner Account Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Roadrunner Account Ser… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

92%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-11 2026-01

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	30
Attempts to collect debt not owed	25
False statements or representation	8
Written notification about debt	6
Threatened to contact someone or share information improperly	3
Communication tactics	2

Where do complaints against Roadrunner Account Services, LLC come from?

Roadrunner Account Services, LLC's own per-state count, not a national baseline.

North Carolina

17
Florida

12
Texas

7
Georgia

4
Maryland

4
Alabama

3
Arizona

3
California

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Roadrunner Account Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 74.

4 peers

Know your rights before responding to Roadrunner Account Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.