What is the most common complaint against Reliance Exchange Group?

The most common issue consumers report about Reliance Exchange Group is "Communication tactics", specifically "Threatened arrest/jail if do not pay". This is based on 27 complaints filed with the CFPB.

Are complaints against Reliance Exchange Group increasing or decreasing?

Complaints against Reliance Exchange Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Reliance Exchange Group's reputation grade?

Reliance Exchange Group has a reputation grade of D (score: 52.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Reliance Exchange Group respond to consumer complaints?

Reliance Exchange Group has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.

In how many states does Reliance Exchange Group operate?

Reliance Exchange Group has received CFPB complaints from consumers in 14 states, with the most complaints from Texas (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Reliance Exchange Group - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

7
Taking/threatening an illegal action

6
False statements or representation

4
Cont'd attempts collect debt not owed

4
Improper contact or sharing of info

4
Disclosure verification of debt

2

Data updated September 2026

CFPB complaint disposition

CCDB record reliance-exchange-group Reliance Exchange Group

Grade D · 27 CFPB filings · 67% timely · lead issue: Communication tactics · vol #1641 · compose #3772

VOL 27
GRADE D
12MO 0
STATES 14
TIMELY 67%
DISPUTE 15%
ISSUE Communication tactics
RANK #1,641
COMPOSE #3,772

Volume peers

Nearest volume peer: AAA Auto Title Loans, LLC (27 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Reliance Exchange Group's 27 CFPB complaints sit next to AAA Auto Title Loans, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

37.0% of Reliance Exchange Group's CFPB filings land in Texas

High volume does not equal a clean composite: Reliance Exchange Group is volume #1,641 but composite #3,772, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 37.0%; 10 of 27 filings · 14 states touched
Spike month: 2025-05 16.7%; 4 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,641 volume; #3,772 composite; Cleanest-composite ladder is 2,131 places worse than volume

How does Reliance Exchange Group compare to its peers?

How does Reliance Exchange Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Reliance Exchange Grou… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

67%

70%

91%

Consumer-dispute ratelower is better

15%

12%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-07 2026-01

Issue Detail Breakdown

Issue	Complaints
Communication tactics	7
Taking/threatening an illegal action	6
False statements or representation	4
Cont'd attempts collect debt not owed	4
Improper contact or sharing of info	4
Disclosure verification of debt	2

Where do complaints against Reliance Exchange Group come from?

Reliance Exchange Group's own per-state count, not a national baseline.

Texas

10
Ohio

3
California

2
Nevada

2
Arizona

1
Colorado

1
Florida

1
Georgia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Reliance Exchange Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 27.

4 peers

Know your rights before responding to Reliance Exchange Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.