This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 27 complaints

Quest Legal Group - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade F.

Complaints by issue type

What consumers report about Quest Legal Group

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record quest-legal-group Quest Legal Group

Grade F · 27 CFPB filings · 0% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 27
  • GRADE F
  • 12MO 0
  • STATES 17
  • TIMELY 0%
  • ISSUE Took or threatened to take…
  • RANK #1,638
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: AAA Auto Title Loans, LLC (27 complaints)

AAA Auto Title Loans, LLCAAA Auto Title Loans, LLC27Alliance Asset Management, Inc (Closed)Alliance Asset Management, I…27American Collection Systems, Inc.American Collection Systems,…27American Revenue Management, Inc.American Revenue Management,…27Quest Legal Group (this)Quest Legal Group (this)27
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Quest Legal Group's 27 CFPB complaints sit next to AAA Auto Title Loans, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 27 complaints break down

Every complaint issue type on record for Quest Legal Group, not just the top ones shown above.

Reputation score breakdown

F
Composite reputation score
20.1/100
Quest Legal Group

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
27
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response F
0%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Quest Legal Group spreads filings across 17 states - Texas leads at only 14.8%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
Texas still leads at 14.8% across 17 states
Spike month
2016-04 16.7%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#1,638 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Quest Legal Group compare to its peers?

How does Quest Legal Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Quest Legal Group National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
0%
81%
91%
Consumer-dispute ratelower is better
0%
13%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Quest Legal Group a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 20%40%60%80%100% 0%5%10%15%20%25% Timely response rate (%) Dispute rate (%) Quest Legal Group vs. 9 similar-volume peers, by response speed and dispute rate Protocol Recovery Service, Inc.RAB PERFORMANCE RECOVERIES, LLCPatrick K Willis Company IncReceivables Management Group, Inc. (MN)POM Recoveries, Inc.Reliance Exchange GroupNiagara Restitution Service IncResource Management GroupNationwide Arbitration Services LLC
Source: CFPB Consumer Complaint Database

Quest Legal Group's complaint volume in context

Quest Legal Group vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

27 70th percentile higher than 70% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Quest Legal Group 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-04 2025-09

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
16
Attempts to collect debt not owed
7
False statements or representation
2
Written notification about debt
1
Communication tactics
1

Where do complaints against Quest Legal Group come from?

Quest Legal Group's own per-state count, not a national baseline.

Top states by complaints against Quest Legal Group

Across 17 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Quest Legal Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 27.

4 peers

Know your rights before responding to Quest Legal Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.