What is the most common complaint against Quest Legal Group?

The most common issue consumers report about Quest Legal Group is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 27 complaints filed with the CFPB.

Are complaints against Quest Legal Group increasing or decreasing?

Complaints against Quest Legal Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Quest Legal Group's reputation grade?

Quest Legal Group has a reputation grade of F (score: 20.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Quest Legal Group respond to consumer complaints?

Quest Legal Group has a 0% timely response rate to CFPB complaints.

In how many states does Quest Legal Group operate?

Quest Legal Group has received CFPB complaints from consumers in 17 states, with the most complaints from Texas (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Quest Legal Group - Debt Collector Complaint Profile

CFPB complaint profile across 17 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

16
Attempts to collect debt not owed

7
False statements or representation

2
Written notification about debt

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record quest-legal-group Quest Legal Group

Grade F · 27 CFPB filings · 0% timely · lead issue: Took or threatened to take negative or legal action · vol #1638 · compose #5271

VOL 27
GRADE F
12MO 0
STATES 17
TIMELY 0%
ISSUE Took or threatened to take…
RANK #1,638
COMPOSE #5,271

Volume peers

Nearest volume peer: AAA Auto Title Loans, LLC (27 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Quest Legal Group's 27 CFPB complaints sit next to AAA Auto Title Loans, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Quest Legal Group spreads filings across 17 states - Texas leads at only 14.8%

Despite a broad state map, Quest Legal Group still sits volume #1,638 against composite #5,271 - the two RankMaps diverge by 3,633 places. Corpus placement method.

Most-even geography: Lead state under 15%; Texas still leads at 14.8% across 17 states
Spike month: 2016-04 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,638 volume; #5,271 composite; Cleanest-composite ladder is 3,633 places worse than volume

How does Quest Legal Group compare to its peers?

How does Quest Legal Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Quest Legal Group National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

81%

91%

Consumer-dispute ratelower is better

13%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-04 2025-09

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	16
Attempts to collect debt not owed	7
False statements or representation	2
Written notification about debt	1
Communication tactics	1

Where do complaints against Quest Legal Group come from?

Quest Legal Group's own per-state count, not a national baseline.

Texas

4
North Carolina

3
Tennessee

3
Florida

2
Georgia

2
Virginia

2
Arizona

1
Arkansas

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Quest Legal Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 27.

4 peers

Know your rights before responding to Quest Legal Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.