What is the most common complaint against Professional Service Bureau?

The most common issue consumers report about Professional Service Bureau is "Communication tactics", specifically "Frequent or repeated calls". This is based on 29 complaints filed with the CFPB.

Are complaints against Professional Service Bureau increasing or decreasing?

Complaints against Professional Service Bureau are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Service Bureau's reputation grade?

Professional Service Bureau has a reputation grade of B (score: 62.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Service Bureau respond to consumer complaints?

Professional Service Bureau has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Professional Service Bureau operate?

Professional Service Bureau has received CFPB complaints from consumers in 9 states, with the most complaints from Florida (10 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Service Bureau - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade B.

Compiled by PlainCollector

Communication tactics

12
Written notification about debt

5
False statements or representation

5
Attempts to collect debt not owed

4
Took or threatened to take negative or legal action

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record professional-service-bureau Professional Service Bureau

Grade B · 29 CFPB filings · 89% timely · lead issue: Communication tactics · vol #1573 · compose #2103

VOL 29
GRADE B
12MO 3
STATES 9
TIMELY 89%
DISPUTE 8%
ISSUE Communication tactics
RANK #1,573
COMPOSE #2,103

Volume peers

Nearest volume peer: Acquired Assets, Ltd. (29 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Service Bureau's 29 CFPB complaints sit next to Acquired Assets, Ltd. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

34.5% of Professional Service Bureau's CFPB filings land in Florida

High volume does not equal a clean composite: Professional Service Bureau is volume #1,573 but composite #2,103, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 34.5%; 10 of 29 filings · 9 states touched
Spike month: 2025-09 17.2%; 5 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,573 volume; #2,103 composite; Cleanest-composite ladder is 530 places worse than volume

How does Professional Service Bureau compare to its peers?

How does Professional Service Bureau compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Service B… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

75%

91%

Consumer-dispute ratelower is better

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-12 2026-03

Issue Detail Breakdown

Issue	Complaints
Communication tactics	12
Written notification about debt	5
False statements or representation	5
Attempts to collect debt not owed	4
Took or threatened to take negative or legal action	1
Cont'd attempts collect debt not owed	1
Taking/threatening an illegal action	1

Where do complaints against Professional Service Bureau come from?

Professional Service Bureau's own per-state count, not a national baseline.

Florida

10
Minnesota

8
Arizona

4
Wisconsin

2
California

1
Georgia

1
Montana

1
Tennessee

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Service Bureau: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 29.

4 peers

Know your rights before responding to Professional Service Bureau: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.