This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 38 complaints

Professional Choice Recovery, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade D.

Complaints by issue type

What consumers report about Professional Choice Recovery, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record professional-choice-recovery-inc Professional Choice Recovery, Inc.

Grade D · 38 CFPB filings · 97% timely · lead issue: Written notification about debt

  • VOL 38
  • GRADE D
  • 12MO 3
  • STATES 5
  • TIMELY 97%
  • DISPUTE 40%
  • ISSUE Written notification about…
  • RANK #1,382
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

Accelerated Receivables SolutionsAccelerated Receivables Solu…38Allied Account Services, Inc.Allied Account Services, Inc.38Arvest Bank Group, Inc.Arvest Bank Group, Inc.38Avid Acceptance, LLCAvid Acceptance, LLC38Professional Choice Recovery, Inc. (this)Professional Choice Recovery…38
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Choice Recovery, Inc.'s 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 38 complaints break down

Every complaint issue type on record for Professional Choice Recovery, Inc., not just the top ones shown above.

Reputation score breakdown

D
Composite reputation score
55.3/100
Professional Choice Recovery, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
38
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
97%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
40%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

89.5% of Professional Choice Recovery, Inc.'s CFPB filings land in Nebraska

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Nebraska 89.5%
34 of 38 filings · 5 states touched
Seasonal peak
2025-10 14.0%
8–15% band · 6 filings
Corpus ranks
#1,382 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Professional Choice Recovery, Inc. compare to its peers?

How does Professional Choice Recovery, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Professional Choice Recovery, Inc. National average
Complaints (last 12 mo)lower is better
3
0
268
Timely-response ratehigher is better
97%
92%
91%
Consumer-dispute ratelower is better
40%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Professional Choice Recovery, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 10 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%10%20%30%40%50% Timely response rate (%) Dispute rate (%) Professional Choice Recovery, Inc. vs. 9 similar-volume peers, by response speed and dispute rate Professional Choice Recovery, Inc.Roquemore Holdings LLCPhysicians & Dentists Credit BureauRussell W Richardson, Attorney at LawPeterson Enterprises, Inc.Titan Receivables, Inc.NEW YORK STATE HIGHER EDUCATION SERVICES CORPORATION (HESC)—United Recovery SolutionsIntegrated Asset Recovery LLCiQuantified Management Services, LLC
Source: CFPB Consumer Complaint Database

Professional Choice Recovery, Inc.'s complaint volume in context

Professional Choice Recovery, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

38 Top 25% higher than 75% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). This entry sits in this band. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Professional Choice Recovery, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2021-07 2026-03

Issue Detail Breakdown

Issue Complaints
Written notification about debt
9
Communication tactics
9
False statements or representation
6
Attempts to collect debt not owed
4
Threatened to contact someone or share information improperly
4
Took or threatened to take negative or legal action
3
Cont'd attempts collect debt not owed
2
Taking/threatening an illegal action
1

Where do complaints against Professional Choice Recovery, Inc. come from?

Professional Choice Recovery, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Professional Choice Recovery, Inc.

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Choice Recovery, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to Professional Choice Recovery, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.