What is the most common complaint against Professional Choice Recovery, Inc.?

The most common issue consumers report about Professional Choice Recovery, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 38 complaints filed with the CFPB.

Are complaints against Professional Choice Recovery, Inc. increasing or decreasing?

Complaints against Professional Choice Recovery, Inc. are falling. The company received 3 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Choice Recovery, Inc.'s reputation grade?

Professional Choice Recovery, Inc. has a reputation grade of D (score: 55.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Choice Recovery, Inc. respond to consumer complaints?

Professional Choice Recovery, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Professional Choice Recovery, Inc. operate?

Professional Choice Recovery, Inc. has received CFPB complaints from consumers in 5 states, with the most complaints from Nebraska (34 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Professional Choice Recovery, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade D.

Compiled by PlainCollector

Written notification about debt

9
Communication tactics

9
False statements or representation

6
Attempts to collect debt not owed

4
Threatened to contact someone or share information improperly

4
Took or threatened to take negative or legal action

3

Data updated September 2026

CFPB complaint disposition

CCDB record professional-choice-recovery-inc Professional Choice Recovery, Inc.

Grade D · 38 CFPB filings · 97% timely · lead issue: Written notification about debt · vol #1382 · compose #3290

VOL 38
GRADE D
12MO 3
STATES 5
TIMELY 97%
DISPUTE 40%
ISSUE Written notification about…
RANK #1,382
COMPOSE #3,290

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Professional Choice Recovery, Inc.'s 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

89.5% of Professional Choice Recovery, Inc.'s CFPB filings land in Nebraska

High volume does not equal a clean composite: Professional Choice Recovery, Inc. is volume #1,382 but composite #3,290, while Nebraska dominates the geography. Corpus placement method.

Dominant state: Nebraska 89.5%; 34 of 38 filings · 5 states touched
Seasonal peak: 2025-10 14.0%; 8–15% band · 6 filings
Divergent corpus ranks: #1,382 volume; #3,290 composite; Cleanest-composite ladder is 1,908 places worse than volume

How does Professional Choice Recovery, Inc. compare to its peers?

How does Professional Choice Recovery, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Professional Choice Re… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

92%

91%

Consumer-dispute ratelower is better

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-07 2026-03

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	9
Communication tactics	9
False statements or representation	6
Attempts to collect debt not owed	4
Threatened to contact someone or share information improperly	4
Took or threatened to take negative or legal action	3
Cont'd attempts collect debt not owed	2
Taking/threatening an illegal action	1

Where do complaints against Professional Choice Recovery, Inc. come from?

Professional Choice Recovery, Inc.'s own per-state count, not a national baseline.

Nebraska

34
California

1
Nevada

1
North Carolina

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Professional Choice Recovery, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to Professional Choice Recovery, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.