What is the most common complaint against Procollect Services LLC?

The most common issue consumers report about Procollect Services LLC is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 17 complaints filed with the CFPB.

Are complaints against Procollect Services LLC increasing or decreasing?

Complaints against Procollect Services LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Procollect Services LLC's reputation grade?

Procollect Services LLC has a reputation grade of C (score: 58.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Procollect Services LLC respond to consumer complaints?

Procollect Services LLC has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Procollect Services LLC operate?

Procollect Services LLC has received CFPB complaints from consumers in 4 states, with the most complaints from North Dakota (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Procollect Services LLC - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Took or threatened to take negative or legal action

6
Written notification about debt

3
False statements or representation

2
Threatened to contact someone or share information improperly

2
Attempts to collect debt not owed

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record procollect-services-llc Procollect Services LLC

Grade C · 17 CFPB filings · 88% timely · lead issue: Took or threatened to take negative or legal action · vol #2052 · compose #2628

VOL 17
GRADE C
12MO 0
STATES 4
TIMELY 88%
DISPUTE 33%
ISSUE Took or threatened to take…
RANK #2,052
COMPOSE #2,628

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Procollect Services LLC's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

82.4% of Procollect Services LLC's CFPB filings land in North Dakota

High volume does not equal a clean composite: Procollect Services LLC is volume #2,052 but composite #2,628, while North Dakota dominates the geography. Corpus placement method.

Dominant state: North Dakota 82.4%; 14 of 17 filings · 4 states touched
Spike month: 2013-09 33.3%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,052 volume; #2,628 composite; Cleanest-composite ladder is 576 places worse than volume

How does Procollect Services LLC compare to its peers?

How does Procollect Services LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Procollect Services LL… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

88%

78%

91%

Consumer-dispute ratelower is better

33%

31%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-09 2022-03

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	6
Written notification about debt	3
False statements or representation	2
Threatened to contact someone or share information improperly	2
Attempts to collect debt not owed	1
Communication tactics	1
Cont'd attempts collect debt not owed	1
Disclosure verification of debt	1

Where do complaints against Procollect Services LLC come from?

Procollect Services LLC's own per-state count, not a national baseline.

North Dakota

14
Florida

1
Minnesota

1
Mississippi

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Procollect Services LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Procollect Services LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.