What is the most common complaint against Academy Mortgage Corporation?

The most common issue consumers report about Academy Mortgage Corporation is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 17 complaints filed with the CFPB.

Are complaints against Academy Mortgage Corporation increasing or decreasing?

Complaints against Academy Mortgage Corporation are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Academy Mortgage Corporation's reputation grade?

Academy Mortgage Corporation has a reputation grade of F (score: 27.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Academy Mortgage Corporation respond to consumer complaints?

Academy Mortgage Corporation has a 9% timely response rate to CFPB complaints.

In how many states does Academy Mortgage Corporation operate?

Academy Mortgage Corporation has received CFPB complaints from consumers in 8 states, with the most complaints from Texas (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Academy Mortgage Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 8 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

14
Attempts to collect debt not owed

2
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record academy-mortgage-corporation Academy Mortgage Corporation

Grade F · 17 CFPB filings · 9% timely · lead issue: Took or threatened to take negative or legal action · vol #2002 · compose #5238

VOL 17
GRADE F
12MO 15
STATES 8
TIMELY 9%
ISSUE Took or threatened to take…
RANK #2,002
COMPOSE #5,238

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Academy Mortgage Corporation's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

41.2% of Academy Mortgage Corporation's CFPB filings land in Texas

High volume does not equal a clean composite: Academy Mortgage Corporation is volume #2,002 but composite #5,238, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 41.2%; 7 of 17 filings · 8 states touched
Seasonal peak: 2021-08 9.7%; 8–15% band · 3 filings
Divergent corpus ranks: #2,002 volume; #5,238 composite; Cleanest-composite ladder is 3,236 places worse than volume

How does Academy Mortgage Corporation compare to its peers?

How does Academy Mortgage Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Academy Mortgage Corpo… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-03 2022-09

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	14
Attempts to collect debt not owed	2
Threatened to contact someone or share information improperly	1

Where do complaints against Academy Mortgage Corporation come from?

Academy Mortgage Corporation's own per-state count, not a national baseline.

Texas

7
North Carolina

3
California

2
Georgia

1
Missouri

1
Oklahoma

1
Oregon

1
Tennessee

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Academy Mortgage Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Academy Mortgage Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.