What is the most common complaint against Phoenix Asset Group LLC?

The most common issue consumers report about Phoenix Asset Group LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 6 complaints filed with the CFPB.

Are complaints against Phoenix Asset Group LLC increasing or decreasing?

Complaints against Phoenix Asset Group LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Phoenix Asset Group LLC's reputation grade?

Phoenix Asset Group LLC has a reputation grade of F (score: 47.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Phoenix Asset Group LLC respond to consumer complaints?

Phoenix Asset Group LLC has a 50% timely response rate to CFPB complaints.

In how many states does Phoenix Asset Group LLC operate?

Phoenix Asset Group LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Texas (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Phoenix Asset Group LLC - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade F.

Compiled by PlainCollector

Communication tactics

2
Threatened to contact someone or share information improperly

2
Written notification about debt

1
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record phoenix-asset-group-llc Phoenix Asset Group LLC

Grade F · 6 CFPB filings · 50% timely · lead issue: Communication tactics · vol #3021 · compose #4371

VOL 6
GRADE F
12MO 0
STATES 5
TIMELY 50%
ISSUE Communication tactics
RANK #3,021
COMPOSE #4,371

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Phoenix Asset Group LLC's 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of Phoenix Asset Group LLC's CFPB filings land in Texas

High volume does not equal a clean composite: Phoenix Asset Group LLC is volume #3,021 but composite #4,371, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 33.3%; 2 of 6 filings · 5 states touched
Seasonal peak: 2015-03 11.1%; 8–15% band · 1 filings
Divergent corpus ranks: #3,021 volume; #4,371 composite; Cleanest-composite ladder is 1,350 places worse than volume

How does Phoenix Asset Group LLC compare to its peers?

How does Phoenix Asset Group LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Phoenix Asset Group LL… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-03 2026-01

Issue Detail Breakdown

Issue	Complaints
Communication tactics	2
Threatened to contact someone or share information improperly	2
Written notification about debt	1
Took or threatened to take negative or legal action	1

Where do complaints against Phoenix Asset Group LLC come from?

Phoenix Asset Group LLC's own per-state count, not a national baseline.

Texas

2
Florida

1
Iowa

1
New Mexico

1
South Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Phoenix Asset Group LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Phoenix Asset Group LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.