What is the most common complaint against Account Outsourcing Group, LLC?

The most common issue consumers report about Account Outsourcing Group, LLC is "Improper contact or sharing of info", specifically "Contacted employer after asked not to". This is based on 6 complaints filed with the CFPB.

Are complaints against Account Outsourcing Group, LLC increasing or decreasing?

Complaints against Account Outsourcing Group, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Account Outsourcing Group, LLC's reputation grade?

Account Outsourcing Group, LLC has a reputation grade of F (score: 48.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Account Outsourcing Group, LLC respond to consumer complaints?

Account Outsourcing Group, LLC has a 17% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Account Outsourcing Group, LLC operate?

Account Outsourcing Group, LLC has received CFPB complaints from consumers in 5 states, with the most complaints from California (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Account Outsourcing Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade F.

Compiled by PlainCollector

Improper contact or sharing of info

2
Attempts to collect debt not owed

1
Communication tactics

1
Cont'd attempts collect debt not owed

1
Threatened to contact someone or share information improperly

1

Data updated September 2026

CFPB complaint disposition

CCDB record account-outsourcing-group-llc Account Outsourcing Group, LLC

Grade F · 6 CFPB filings · 17% timely · lead issue: Improper contact or sharing of info · vol #2902 · compose #4282

VOL 6
GRADE F
12MO 0
STATES 5
TIMELY 17%
DISPUTE 0%
ISSUE Improper contact or sharin…
RANK #2,902
COMPOSE #4,282

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Account Outsourcing Group, LLC's 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

33.3% of Account Outsourcing Group, LLC's CFPB filings land in California

High volume does not equal a clean composite: Account Outsourcing Group, LLC is volume #2,902 but composite #4,282, while California dominates the geography. Corpus placement method.

Dominant state: California 33.3%; 2 of 6 filings · 5 states touched
Spike month: 2019-07 25.0%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,902 volume; #4,282 composite; Cleanest-composite ladder is 1,380 places worse than volume

How does Account Outsourcing Group, LLC compare to its peers?

How does Account Outsourcing Group, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Account Outsourcing Gr… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

17%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-06 2022-06

Issue Detail Breakdown

Issue	Complaints
Improper contact or sharing of info	2
Attempts to collect debt not owed	1
Communication tactics	1
Cont'd attempts collect debt not owed	1
Threatened to contact someone or share information improperly	1

Where do complaints against Account Outsourcing Group, LLC come from?

Account Outsourcing Group, LLC's own per-state count, not a national baseline.

California

2
Florida

1
Georgia

1
New York

1
Pennsylvania

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Account Outsourcing Group, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Account Outsourcing Group, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.