What is the most common complaint against Phelan Hallinan Diamond & Jones, LLP?

The most common issue consumers report about Phelan Hallinan Diamond & Jones, LLP is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 2 complaints filed with the CFPB.

Are complaints against Phelan Hallinan Diamond & Jones, LLP increasing or decreasing?

Complaints against Phelan Hallinan Diamond & Jones, LLP are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Phelan Hallinan Diamond & Jones, LLP's reputation grade?

Phelan Hallinan Diamond & Jones, LLP has a reputation grade of A (score: 87.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Phelan Hallinan Diamond & Jones, LLP respond to consumer complaints?

Phelan Hallinan Diamond & Jones, LLP has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Phelan Hallinan Diamond & Jones, LLP operate?

Phelan Hallinan Diamond & Jones, LLP has received CFPB complaints from consumers in 1 states, with the most complaints from Pennsylvania (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Phelan Hallinan Diamond & Jones, LLP - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade A.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

1
Disclosure verification of debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record phelan-hallinan-diamond-jones-llp Phelan Hallinan Diamond & Jones, LLP

Grade A · 2 CFPB filings · 100% timely · lead issue: Cont'd attempts collect debt not owed · vol #4257 · compose #147

VOL 2
GRADE A
12MO 0
STATES 1
TIMELY 100%
DISPUTE 0%
ISSUE Cont'd attempts collect de…
RANK #4,257
COMPOSE #147

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Phelan Hallinan Diamond & Jones, LLP's 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Phelan Hallinan Diamond & Jones, LLP's CFPB filings land in Pennsylvania

High volume does not equal a clean composite: Phelan Hallinan Diamond & Jones, LLP is volume #4,257 but composite #147, while Pennsylvania dominates the geography. Corpus placement method.

Dominant state: Pennsylvania 100.0%; 2 of 2 filings · 1 states touched
Spike month: 2013-12 20.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,257 volume; #147 composite; Cleanest-composite ladder is 4,110 places better than volume

How does Phelan Hallinan Diamond & Jones, LLP compare to its peers?

How does Phelan Hallinan Diamond & Jones, LLP compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Phelan Hallinan Diamon… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

50%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-12 2015-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	1
Disclosure verification of debt	1

Where do complaints against Phelan Hallinan Diamond & Jones, LLP come from?

Phelan Hallinan Diamond & Jones, LLP's own per-state count, not a national baseline.

Pennsylvania

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Phelan Hallinan Diamond & Jones, LLP: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Phelan Hallinan Diamond & Jones, LLP: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.