What is the most common complaint against PCR Group?

The most common issue consumers report about PCR Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 74 complaints filed with the CFPB.

Are complaints against PCR Group increasing or decreasing?

Complaints against PCR Group have been stable. The company received 21 complaints in the last 12 months.

What is PCR Group's reputation grade?

PCR Group has a reputation grade of F (score: 43.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does PCR Group respond to consumer complaints?

PCR Group has a 69% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does PCR Group operate?

PCR Group has received CFPB complaints from consumers in 16 states, with the most complaints from Michigan (28 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

PCR Group - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

32
False statements or representation

12
Written notification about debt

11
Took or threatened to take negative or legal action

10
Communication tactics

4
Cont'd attempts collect debt not owed

3

Data updated September 2026

CFPB complaint disposition

CCDB record pcr-group PCR Group

Grade F · 74 CFPB filings · 69% timely · lead issue: Attempts to collect debt not owed · vol #972 · compose #4817

VOL 74
GRADE F
12MO 21
STATES 16
TIMELY 69%
DISPUTE 40%
ISSUE Attempts to collect debt n…
RANK #972
COMPOSE #4,817

Volume peers

Nearest volume peer: Brennan & Clark, Ltd., LLC (74 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

PCR Group's 74 CFPB complaints sit next to Brennan & Clark, Ltd., LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

37.8% of PCR Group's CFPB filings land in Michigan

High volume does not equal a clean composite: PCR Group is volume #972 but composite #4,817, while Michigan dominates the geography. Corpus placement method.

Dominant state: Michigan 37.8%; 28 of 74 filings · 16 states touched
Even monthly load: Peak under 8%; Highest month 2025-02 at 6.9% (16 filings)
Divergent corpus ranks: #972 volume; #4,817 composite; Cleanest-composite ladder is 3,845 places worse than volume

How does PCR Group compare to its peers?

How does PCR Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

PCR Group National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

69%

90%

91%

Consumer-dispute ratelower is better

40%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	32
False statements or representation	12
Written notification about debt	11
Took or threatened to take negative or legal action	10
Communication tactics	4
Cont'd attempts collect debt not owed	3
Disclosure verification of debt	1
Electronic communications	1

Where do complaints against PCR Group come from?

PCR Group's own per-state count, not a national baseline.

Michigan

28
Indiana

7
Texas

7
California

4
Florida

4
Georgia

4
Ohio

4
South Carolina

4

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for PCR Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 74.

4 peers

Know your rights before responding to PCR Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.