What is the most common complaint against Northern Trust Company, The?

The most common issue consumers report about Northern Trust Company, The is "Attempts to collect debt not owed", specifically "Debt was already discharged in bankruptcy and is no longer owed". This is based on 4 complaints filed with the CFPB.

Are complaints against Northern Trust Company, The increasing or decreasing?

Complaints against Northern Trust Company, The are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Northern Trust Company, The's reputation grade?

Northern Trust Company, The has a reputation grade of A (score: 81.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Northern Trust Company, The respond to consumer complaints?

Northern Trust Company, The has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Northern Trust Company, The operate?

Northern Trust Company, The has received CFPB complaints from consumers in 3 states, with the most complaints from Florida (2 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Northern Trust Company, The - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade A.

Compiled by PlainCollector

Attempts to collect debt not owed

2
False statements or representation

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record northern-trust-company-the Northern Trust Company, The

Grade A · 4 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #3451 · compose #264

VOL 4
GRADE A
12MO 0
STATES 3
TIMELY 100%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #3,451
COMPOSE #264

Volume peers

Nearest volume peer: 90 Day Credit Experts (4 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Northern Trust Company, The's 4 CFPB complaints sit next to 90 Day Credit Experts on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Northern Trust Company, The's CFPB filings land in Florida

High volume does not equal a clean composite: Northern Trust Company, The is volume #3,451 but composite #264, while Florida dominates the geography. Corpus placement method.

Dominant state: Florida 50.0%; 2 of 4 filings · 3 states touched
Spike month: 2020-10 16.7%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #3,451 volume; #264 composite; Cleanest-composite ladder is 3,187 places better than volume

How does Northern Trust Company, The compare to its peers?

How does Northern Trust Company, The compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Northern Trust Company… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-10 2026-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	2
False statements or representation	1
Cont'd attempts collect debt not owed	1

Where do complaints against Northern Trust Company, The come from?

Northern Trust Company, The's own per-state count, not a national baseline.

Florida

2
California

1
Illinois

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Northern Trust Company, The: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4.

4 peers

Know your rights before responding to Northern Trust Company, The: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.