What is the most common complaint against North American Asset Services, LLC?

The most common issue consumers report about North American Asset Services, LLC is "Communication tactics", specifically "Threatened to take legal action". This is based on 54 complaints filed with the CFPB.

Are complaints against North American Asset Services, LLC increasing or decreasing?

Complaints against North American Asset Services, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is North American Asset Services, LLC's reputation grade?

North American Asset Services, LLC has a reputation grade of D (score: 51.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does North American Asset Services, LLC respond to consumer complaints?

North American Asset Services, LLC has a 78% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does North American Asset Services, LLC operate?

North American Asset Services, LLC has received CFPB complaints from consumers in 23 states, with the most complaints from California (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

North American Asset Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 23 states, reputation grade D.

Compiled by PlainCollector

Communication tactics

13
Cont'd attempts collect debt not owed

11
Taking/threatening an illegal action

7
Improper contact or sharing of info

6
Attempts to collect debt not owed

5
False statements or representation

5

Data updated September 2026

CFPB complaint disposition

CCDB record north-american-asset-services-llc North American Asset Services, LLC

Grade D · 54 CFPB filings · 78% timely · lead issue: Communication tactics · vol #1145 · compose #3922

VOL 54
GRADE D
12MO 0
STATES 23
TIMELY 78%
DISPUTE 21%
ISSUE Communication tactics
RANK #1,145
COMPOSE #3,922

Volume peers

Nearest volume peer: Affiliated Collection Services, LLC (54 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

North American Asset Services, LLC's 54 CFPB complaints sit next to Affiliated Collection Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

North American Asset Services, LLC spreads filings across 23 states - California leads at only 11.1%

Despite a broad state map, North American Asset Services, LLC still sits volume #1,145 against composite #3,922 - the two RankMaps diverge by 2,777 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 11.1% across 23 states
Seasonal peak: 2025-02 8.5%; 8–15% band · 4 filings
Divergent corpus ranks: #1,145 volume; #3,922 composite; Cleanest-composite ladder is 2,777 places worse than volume

How does North American Asset Services, LLC compare to its peers?

How does North American Asset Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

North American Asset S… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

78%

93%

91%

Consumer-dispute ratelower is better

21%

41%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-12 2026-01

Issue Detail Breakdown

Issue	Complaints
Communication tactics	13
Cont'd attempts collect debt not owed	11
Taking/threatening an illegal action	7
Improper contact or sharing of info	6
Attempts to collect debt not owed	5
False statements or representation	5
Disclosure verification of debt	5
Took or threatened to take negative or legal action	2

Where do complaints against North American Asset Services, LLC come from?

North American Asset Services, LLC's own per-state count, not a national baseline.

California

6
Florida

4
Pennsylvania

4
Colorado

3
Indiana

3
North Carolina

3
Ohio

3
Wisconsin

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for North American Asset Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 54.

4 peers

Know your rights before responding to North American Asset Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.