What is the most common complaint against NEW York State Higher Education Services Corporation (Hesc)—?

The most common issue consumers report about NEW York State Higher Education Services Corporation (Hesc)— is "Attempts to collect debt not owed", specifically "Attempted to collect wrong amount". This is based on 38 complaints filed with the CFPB.

Does NEW York State Higher Education Services Corporation (Hesc)— respond to consumer complaints?

NEW York State Higher Education Services Corporation (Hesc)— has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

NEW York State Higher Education Services Corporation (Hesc)— - Debt Collector Complaint Profile

Q: Are complaints against NEW York State Higher Education Services Corporation (Hesc)— increasing or decreasing?

Complaints against NEW York State Higher Education Services Corporation (Hesc)— are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

CFPB complaint profile across 13 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

8
Written notification about debt

7
False statements or representation

7
Threatened to contact someone or share information improperly

5
Communication tactics

4
Took or threatened to take negative or legal action

2

Data updated September 2026

CFPB complaint disposition

CCDB record new-york-state-higher-education-services-corporation-hesc NEW York State Higher Education Services Corporation (Hesc)—

Grade B · 38 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1378 · compose #1659

VOL 38
GRADE B
12MO 1
STATES 13
TIMELY 100%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,378
COMPOSE #1,659

Volume peers

Nearest volume peer: Accelerated Receivables Solutions (38 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NEW York State Higher Education Services Corporation (Hesc)—'s 38 CFPB complaints sit next to Accelerated Receivables Solutions on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

42.1% of NEW York State Higher Education Services Corporation (Hesc)—'s CFPB filings land in New York

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: New York 42.1%; 16 of 38 filings · 13 states touched
Seasonal peak: 2021-03 8.3%; 8–15% band · 3 filings
Corpus ranks: #1,378 volume; #1,659 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does NEW York State Higher Education Services Corporation (Hesc)— compare to its peers?

How does NEW YORK STATE HIGHER EDUCATION SERVICES CORPORATION (HESC)— compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

NEW YORK STATE HIGHER … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-01 2026-01

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	8
Written notification about debt	7
False statements or representation	7
Threatened to contact someone or share information improperly	5
Communication tactics	4
Took or threatened to take negative or legal action	2
Cont'd attempts collect debt not owed	2
Disclosure verification of debt	2
Improper contact or sharing of info	1

Where do complaints against NEW York State Higher Education Services Corporation (Hesc)— come from?

NEW York State Higher Education Services Corporation (Hesc)—'s own per-state count, not a national baseline.

New York

16
Massachusetts

5
Virginia

4
Maryland

3
Ohio

2
Alabama

1
California

1
Connecticut

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NEW York State Higher Education Services Corporation (Hesc)—: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 38.

4 peers

Know your rights before responding to NEW York State Higher Education Services Corporation (Hesc)—: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.