What is the most common complaint against New Century Financial Services, Inc.?

The most common issue consumers report about New Century Financial Services, Inc. is "Taking/threatening an illegal action", specifically "Debt is not mine". This is based on 99 complaints filed with the CFPB.

Are complaints against New Century Financial Services, Inc. increasing or decreasing?

Complaints against New Century Financial Services, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is New Century Financial Services, Inc.'s reputation grade?

New Century Financial Services, Inc. has a reputation grade of C (score: 57.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does New Century Financial Services, Inc. respond to consumer complaints?

New Century Financial Services, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does New Century Financial Services, Inc. operate?

New Century Financial Services, Inc. has received CFPB complaints from consumers in 10 states, with the most complaints from New Jersey (58 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

New Century Financial Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Compiled by PlainCollector

Taking/threatening an illegal action

18
Took or threatened to take negative or legal action

17
Cont'd attempts collect debt not owed

17
Written notification about debt

13
Disclosure verification of debt

11
Attempts to collect debt not owed

9

Data updated September 2026

CFPB complaint disposition

CCDB record new-century-financial-services-inc New Century Financial Services, Inc.

Grade C · 99 CFPB filings · 100% timely · lead issue: Taking/threatening an illegal action · vol #817 · compose #2776

VOL 99
GRADE C
12MO 2
STATES 10
TIMELY 100%
DISPUTE 19%
ISSUE Taking/threatening an ille…
RANK #817
COMPOSE #2,776

Volume peers

Nearest volume peer: Sherloq Group, Inc (99 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

New Century Financial Services, Inc.'s 99 CFPB complaints sit next to Sherloq Group, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

58.6% of New Century Financial Services, Inc.'s CFPB filings land in New Jersey

High volume does not equal a clean composite: New Century Financial Services, Inc. is volume #817 but composite #2,776, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 58.6%; 58 of 99 filings · 10 states touched
Seasonal peak: 2014-04 8.7%; 8–15% band · 2 filings
Divergent corpus ranks: #817 volume; #2,776 composite; Cleanest-composite ladder is 1,959 places worse than volume

How does New Century Financial Services, Inc. compare to its peers?

How does New Century Financial Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

New Century Financial … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

98%

91%

Consumer-dispute ratelower is better

19%

23%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2025-05

Issue Detail Breakdown

Issue	Complaints
Taking/threatening an illegal action	18
Took or threatened to take negative or legal action	17
Cont'd attempts collect debt not owed	17
Written notification about debt	13
Disclosure verification of debt	11
Attempts to collect debt not owed	9
False statements or representation	6
Communication tactics	5
Improper contact or sharing of info	2
Threatened to contact someone or share information improperly	1

Where do complaints against New Century Financial Services, Inc. come from?

New Century Financial Services, Inc.'s own per-state count, not a national baseline.

New Jersey

58
New York

23
Florida

5
Pennsylvania

4
North Carolina

3
Michigan

2
Georgia

1
Indiana

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for New Century Financial Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 99.

4 peers

Know your rights before responding to New Century Financial Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.