This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade A 2 complaints

New Century Auto Sales, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade A.

Complaints by issue type

What consumers report about New Century Auto Sales, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record new-century-auto-sales-inc New Century Auto Sales, Inc.

Grade A · 2 CFPB filings · 100% timely · lead issue: False statements or representation

  • VOL 2
  • GRADE A
  • 12MO 0
  • STATES 2
  • TIMELY 100%
  • ISSUE False statements or repres…
  • RANK #4,231
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

1 Auto Finance, Inc.1 Auto Finance, Inc.21st Alliance Lending, LLC1st Alliance Lending, LLC21st Capital Finance of South Carolina, Inc.1st Capital Finance of South…21st Preference Mortgage Corp1st Preference Mortgage Corp2New Century Auto Sales, Inc. (this)New Century Auto Sales, Inc.…2
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

New Century Auto Sales, Inc.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 2 complaints break down

Every complaint issue type on record for New Century Auto Sales, Inc., not just the top ones shown above.

Reputation score breakdown

A
Composite reputation score
74.3/100
New Century Auto Sales, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume A
2
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

50.0% of New Century Auto Sales, Inc.'s CFPB filings land in Michigan

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Michigan 50.0%
1 of 2 filings · 2 states touched
Spike month
2016-07 25.0%
1 filings that month · spiky (≥15% of series)
Corpus ranks
#4,231 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does New Century Auto Sales, Inc. compare to its peers?

How does New Century Auto Sales, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
New Century Auto Sales, Inc. National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy New Century Auto Sales, Inc. a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 4 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%0.0%0.0%0.1% Timely response rate (%) Dispute rate (%) New Century Auto Sales, Inc. vs. 4 similar-volume peers, by response speed and dispute rate Navigant Cymetrix HealthcareNorthStar Settlement Services, LLCNJ Automotive Accounts Management Co, Inc.Northstar Education Finance Incorporated
Source: CFPB Consumer Complaint Database

New Century Auto Sales, Inc.'s complaint volume in context

New Century Auto Sales, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

2 Bottom 22% higher than 22% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. New Century Auto Sales, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2016-07 2024-04

Issue Detail Breakdown

Issue Complaints
False statements or representation
1
Communication tactics
1

Where do complaints against New Century Auto Sales, Inc. come from?

New Century Auto Sales, Inc.'s own per-state count, not a national baseline.

Top states by complaints against New Century Auto Sales, Inc.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for New Century Auto Sales, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to New Century Auto Sales, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.