What is the most common complaint against Netspend Corporation?

The most common issue consumers report about Netspend Corporation is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 17 complaints filed with the CFPB.

Are complaints against Netspend Corporation increasing or decreasing?

Complaints against Netspend Corporation are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Netspend Corporation's reputation grade?

Netspend Corporation has a reputation grade of B (score: 70.3/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Netspend Corporation respond to consumer complaints?

Netspend Corporation has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Netspend Corporation operate?

Netspend Corporation has received CFPB complaints from consumers in 10 states, with the most complaints from California (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Netspend Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

7
Took or threatened to take negative or legal action

4
False statements or representation

3
Written notification about debt

2
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record netspend-corporation Netspend Corporation

Grade B · 17 CFPB filings · 95% timely · lead issue: Attempts to collect debt not owed · vol #2047 · compose #1300

VOL 17
GRADE B
12MO 5
STATES 10
TIMELY 95%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #2,047
COMPOSE #1,300

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Netspend Corporation's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Netspend Corporation (17.6%)

Volume rank #2,047 and composite rank #1,300 diverge by 747 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 17.6%; Mid-band (15–30%) · 10 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2014-03 at 6.9% (2 filings)
Divergent corpus ranks: #2,047 volume; #1,300 composite; Cleanest-composite ladder is 747 places better than volume

How does Netspend Corporation compare to its peers?

How does Netspend Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Netspend Corporation National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

95%

88%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-03 2022-06

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	7
Took or threatened to take negative or legal action	4
False statements or representation	3
Written notification about debt	2
Cont'd attempts collect debt not owed	1

Where do complaints against Netspend Corporation come from?

Netspend Corporation's own per-state count, not a national baseline.

California

3
Georgia

3
Illinois

2
Michigan

2
Texas

2
Mississippi

1
North Carolina

1
Ohio

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Netspend Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Netspend Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.