This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 17 complaints

National Financial LLC - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade B.

Complaints by issue type

What consumers report about National Financial LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record national-financial-llc National Financial LLC

Grade B · 17 CFPB filings · 88% timely · lead issue: Communication tactics

  • VOL 17
  • GRADE B
  • 12MO 0
  • STATES 4
  • TIMELY 88%
  • DISPUTE 0%
  • ISSUE Communication tactics
  • RANK #2,046
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

A/R Concepts, Inc.A/R Concepts, Inc.17Academy Mortgage CorporationAcademy Mortgage Corporation17Accelerated Creditors Services, IncAccelerated Creditors Servic…17Accelerated Portfolio, Inc.Accelerated Portfolio, Inc.17National Financial LLC (this)National Financial LLC (this)17
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

National Financial LLC's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 17 complaints break down

Every complaint issue type on record for National Financial LLC, not just the top ones shown above.

Reputation score breakdown

B
Composite reputation score
66.9/100
National Financial LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
17
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
88%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
0%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

70.6% of National Financial LLC's CFPB filings land in Delaware

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Delaware 70.6%
12 of 17 filings · 4 states touched
Seasonal peak
2017-05 14.3%
8–15% band · 2 filings
Corpus ranks
#2,046 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does National Financial LLC compare to its peers?

How does National Financial LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
National Financial LLC National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
88%
53%
91%
Consumer-dispute ratelower is better
0%
27%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy National Financial LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 9 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%20%40%60% Timely response rate (%) Dispute rate (%) National Financial LLC vs. 8 similar-volume peers, by response speed and dispute rate National Financial LLCMidway Resolution Services LLCNetspend CorporationLaw Offices of Les ZieveNovea Portfolio Management LLCLacy Katzen LLPOakridge Direct Solutions Inc.LOAN TO LEARNPortland Credit Inc
Source: CFPB Consumer Complaint Database

National Financial LLC's complaint volume in context

National Financial LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

17 62nd percentile higher than 62% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. National Financial LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2013-10 2025-09

Issue Detail Breakdown

Issue Complaints
Communication tactics
4
Attempts to collect debt not owed
3
Took or threatened to take negative or legal action
3
Electronic communications
2
Taking/threatening an illegal action
2
False statements or representation
1
Cont'd attempts collect debt not owed
1
Threatened to contact someone or share information improperly
1

Where do complaints against National Financial LLC come from?

National Financial LLC's own per-state count, not a national baseline.

Top states by complaints against National Financial LLC

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for National Financial LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to National Financial LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.