What is the most common complaint against NAM National Arbitration and Mediation?

The most common issue consumers report about NAM National Arbitration and Mediation is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 85 complaints filed with the CFPB.

Are complaints against NAM National Arbitration and Mediation increasing or decreasing?

Complaints against NAM National Arbitration and Mediation are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is NAM National Arbitration and Mediation's reputation grade?

NAM National Arbitration and Mediation has a reputation grade of F (score: 29.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does NAM National Arbitration and Mediation respond to consumer complaints?

NAM National Arbitration and Mediation has a 8% timely response rate to CFPB complaints. Consumers disputed the company's response in 3% of cases.

In how many states does NAM National Arbitration and Mediation operate?

NAM National Arbitration and Mediation has received CFPB complaints from consumers in 35 states, with the most complaints from Texas (20 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

NAM National Arbitration and Mediation - Debt Collector Complaint Profile

CFPB complaint profile across 35 states, reputation grade F.

Compiled by PlainCollector

Took or threatened to take negative or legal action

24
Attempts to collect debt not owed

16
Taking/threatening an illegal action

12
Communication tactics

9
False statements or representation

7
Cont'd attempts collect debt not owed

6

Data updated September 2026

CFPB complaint disposition

CCDB record nam-national-arbitration-and-mediation NAM National Arbitration and Mediation

Grade F · 85 CFPB filings · 8% timely · lead issue: Took or threatened to take negative or legal action · vol #899 · compose #5216

VOL 85
GRADE F
12MO 2
STATES 35
TIMELY 8%
DISPUTE 3%
ISSUE Took or threatened to take…
RANK #899
COMPOSE #5,216

Volume peers

Nearest volume peer: Account Services Collections, Inc (85 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

NAM National Arbitration and Mediation's 85 CFPB complaints sit next to Account Services Collections, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Filing geometry

Texas is the plurality state for NAM National Arbitration and Mediation (23.5%)

Volume rank #899 and composite rank #5,216 diverge by 4,317 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Texas 23.5%; Mid-band (15–30%) · 35 states with ≥1 filing
Seasonal peak: 2025-04 8.6%; 8–15% band · 3 filings
Divergent corpus ranks: #899 volume; #5,216 composite; Cleanest-composite ladder is 4,317 places worse than volume

How does NAM National Arbitration and Mediation compare to its peers?

How does NAM National Arbitration and Mediation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

NAM National Arbitrati… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

28%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-10 2026-03

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	24
Attempts to collect debt not owed	16
Taking/threatening an illegal action	12
Communication tactics	9
False statements or representation	7
Cont'd attempts collect debt not owed	6
Written notification about debt	3
Disclosure verification of debt	3
Improper contact or sharing of info	3
Threatened to contact someone or share information improperly	2

Where do complaints against NAM National Arbitration and Mediation come from?

NAM National Arbitration and Mediation's own per-state count, not a national baseline.

Texas

20
Arizona

5
California

5
Ohio

5
Colorado

4
New York

4
Georgia

3
Louisiana

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for NAM National Arbitration and Mediation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 85.

4 peers

Know your rights before responding to NAM National Arbitration and Mediation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.