What is the most common complaint against CB1, Inc.?

The most common issue consumers report about CB1, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 85 complaints filed with the CFPB.

Are complaints against CB1, Inc. increasing or decreasing?

Complaints against CB1, Inc. are falling. The company received 13 complaints in the last 12 months, showing improvement over prior periods.

What is CB1, Inc.'s reputation grade?

CB1, Inc. has a reputation grade of D (score: 54.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does CB1, Inc. respond to consumer complaints?

CB1, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does CB1, Inc. operate?

CB1, Inc. has received CFPB complaints from consumers in 21 states, with the most complaints from Montana (59 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CB1, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 21 states, reputation grade D.

Compiled by PlainCollector

Written notification about debt

25
Attempts to collect debt not owed

19
Cont'd attempts collect debt not owed

12
False statements or representation

8
Took or threatened to take negative or legal action

7
Communication tactics

7

Data updated September 2026

CFPB complaint disposition

CCDB record cb1-inc CB1, Inc.

Grade D · 85 CFPB filings · 98% timely · lead issue: Written notification about debt · vol #896 · compose #3365

VOL 85
GRADE D
12MO 13
STATES 21
TIMELY 98%
DISPUTE 29%
ISSUE Written notification about…
RANK #896
COMPOSE #3,365

Volume peers

Nearest volume peer: Account Services Collections, Inc (85 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

CB1, Inc.'s 85 CFPB complaints sit next to Account Services Collections, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

69.4% of CB1, Inc.'s CFPB filings land in Montana

High volume does not equal a clean composite: CB1, Inc. is volume #896 but composite #3,365, while Montana dominates the geography. Corpus placement method.

Dominant state: Montana 69.4%; 59 of 85 filings · 21 states touched
Seasonal peak: 2016-09 11.7%; 8–15% band · 7 filings
Divergent corpus ranks: #896 volume; #3,365 composite; Cleanest-composite ladder is 2,469 places worse than volume

How does CB1, Inc. compare to its peers?

How does CB1, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

CB1, Inc. National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

98%

88%

91%

Consumer-dispute ratelower is better

29%

28%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-08 2022-12

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	25
Attempts to collect debt not owed	19
Cont'd attempts collect debt not owed	12
False statements or representation	8
Took or threatened to take negative or legal action	7
Communication tactics	7
Threatened to contact someone or share information improperly	3
Disclosure verification of debt	2
Taking/threatening an illegal action	2

Where do complaints against CB1, Inc. come from?

CB1, Inc.'s own per-state count, not a national baseline.

Montana

59
New York

3
Arizona

2
Florida

2
Oklahoma

2
Oregon

2
Alabama

1
Alaska

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for CB1, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 85.

4 peers

Know your rights before responding to CB1, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.