What is the most common complaint against Municipal Collections Services, Inc.?

The most common issue consumers report about Municipal Collections Services, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 54 complaints filed with the CFPB.

Are complaints against Municipal Collections Services, Inc. increasing or decreasing?

Complaints against Municipal Collections Services, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Municipal Collections Services, Inc.'s reputation grade?

Municipal Collections Services, Inc. has a reputation grade of D (score: 51.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Municipal Collections Services, Inc. respond to consumer complaints?

Municipal Collections Services, Inc. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 41% of cases.

In how many states does Municipal Collections Services, Inc. operate?

Municipal Collections Services, Inc. has received CFPB complaints from consumers in 9 states, with the most complaints from Illinois (44 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Municipal Collections Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade D.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

11
Attempts to collect debt not owed

9
Written notification about debt

8
Disclosure verification of debt

7
Electronic communications

6
Communication tactics

5

Data updated September 2026

CFPB complaint disposition

CCDB record municipal-collections-services-inc Municipal Collections Services, Inc.

Grade D · 54 CFPB filings · 93% timely · lead issue: Cont'd attempts collect debt not owed · vol #1144 · compose #3902

VOL 54
GRADE D
12MO 1
STATES 9
TIMELY 93%
DISPUTE 41%
ISSUE Cont'd attempts collect de…
RANK #1,144
COMPOSE #3,902

Volume peers

Nearest volume peer: Affiliated Collection Services, LLC (54 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Municipal Collections Services, Inc.'s 54 CFPB complaints sit next to Affiliated Collection Services, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

81.5% of Municipal Collections Services, Inc.'s CFPB filings land in Illinois

High volume does not equal a clean composite: Municipal Collections Services, Inc. is volume #1,144 but composite #3,902, while Illinois dominates the geography. Corpus placement method.

Dominant state: Illinois 81.5%; 44 of 54 filings · 9 states touched
Seasonal peak: 2026-01 11.7%; 8–15% band · 7 filings
Divergent corpus ranks: #1,144 volume; #3,902 composite; Cleanest-composite ladder is 2,758 places worse than volume

How does Municipal Collections Services, Inc. compare to its peers?

How does Municipal Collections Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Municipal Collections … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

93%

96%

91%

Consumer-dispute ratelower is better

41%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2013-07 2026-02

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	11
Attempts to collect debt not owed	9
Written notification about debt	8
Disclosure verification of debt	7
Electronic communications	6
Communication tactics	5
Took or threatened to take negative or legal action	3
False statements or representation	2
Threatened to contact someone or share information improperly	1
Improper contact or sharing of info	1

Where do complaints against Municipal Collections Services, Inc. come from?

Municipal Collections Services, Inc.'s own per-state count, not a national baseline.

Illinois

44
California

2
Indiana

2
Florida

1
New Jersey

1
Ohio

1
Washington

1
West Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Municipal Collections Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 54.

4 peers

Know your rights before responding to Municipal Collections Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.