What is the most common complaint against MSW Capital, LLC?

The most common issue consumers report about MSW Capital, LLC is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 31 complaints filed with the CFPB.

Are complaints against MSW Capital, LLC increasing or decreasing?

Complaints against MSW Capital, LLC are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is MSW Capital, LLC's reputation grade?

MSW Capital, LLC has a reputation grade of C (score: 56.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does MSW Capital, LLC respond to consumer complaints?

MSW Capital, LLC has a 84% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.

In how many states does MSW Capital, LLC operate?

MSW Capital, LLC has received CFPB complaints from consumers in 20 states, with the most complaints from Florida (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

MSW Capital, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 20 states, reputation grade C.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

10
Disclosure verification of debt

7
Written notification about debt

4
Attempts to collect debt not owed

3
Took or threatened to take negative or legal action

2
False statements or representation

2

Data updated September 2026

CFPB complaint disposition

CCDB record msw-capital-llc MSW Capital, LLC

Grade C · 31 CFPB filings · 84% timely · lead issue: Cont'd attempts collect debt not owed · vol #1524 · compose #2952

VOL 31
GRADE C
12MO 1
STATES 20
TIMELY 84%
DISPUTE 19%
ISSUE Cont'd attempts collect de…
RANK #1,524
COMPOSE #2,952

Volume peers

Nearest volume peer: Amscot Corporation (31 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

MSW Capital, LLC's 31 CFPB complaints sit next to Amscot Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

MSW Capital, LLC spreads filings across 20 states - Florida leads at only 12.9%

Despite a broad state map, MSW Capital, LLC still sits volume #1,524 against composite #2,952 - the two RankMaps diverge by 1,428 places. Corpus placement method.

Most-even geography: Lead state under 15%; Florida still leads at 12.9% across 20 states
Spike month: 2024-11 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,524 volume; #2,952 composite; Cleanest-composite ladder is 1,428 places worse than volume

How does MSW Capital, LLC compare to its peers?

How does MSW Capital, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

MSW Capital, LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

84%

71%

91%

Consumer-dispute ratelower is better

19%

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-05 2026-01

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	10
Disclosure verification of debt	7
Written notification about debt	4
Attempts to collect debt not owed	3
Took or threatened to take negative or legal action	2
False statements or representation	2
Taking/threatening an illegal action	2
Improper contact or sharing of info	1

Where do complaints against MSW Capital, LLC come from?

MSW Capital, LLC's own per-state count, not a national baseline.

Florida

4
Arizona

3
Ohio

3
Georgia

2
Nebraska

2
New Jersey

2
Virginia

2
Alabama

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for MSW Capital, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 31.

4 peers

Know your rights before responding to MSW Capital, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.