Total CFPB complaints
82
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 82 complaints
Michel Law, LLC d/b/a Level One Law — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Michel Law, LLC d/b/a Level One Law
- Didn't provide services promised
Didn't provide services promised
49 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
27 complaints
- Confusing or misleading advertising or marketing 3
Confusing or misleading advertising or marketing
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
F
Grade F · 19.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Michel Law, LLC d/b/a Level One Law?
Michel Law, LLC d/b/a Level One Law has accumulated 82 total CFPB complaints across 23 states, with 22 filed in the most recent 12 months against 60 historical complaints before that window. The trailing-12-month volume represents 26.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 1% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by Florida with 13 and New York with 11, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 19.5/100 places Michel Law, LLC d/b/a Level One Law in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
22
26.8% of total history
Falling ↓
States active
23
Distinct state filings
Timely response rate
1%
Within CFPB SLA window
Reputation grade
F
19.5/100 composite
Response-quality profile
How Michel Law, LLC d/b/a Level One Law performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 1.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Michel Law, LLC d/b/a Level One Law compare to its peers?
Michel Law, LLC d/b/a … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-01 2026-02
Top Consumer Issues
Didn't provide services promised49 (%)
Charged upfront or unexpected fees27 (%)
Confusing or misleading advertising or marketing3 (%)
False statements or representation2 (%)
Confusing or missing disclosures1 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 49 |
| Charged upfront or unexpected fees | — | 27 |
| Confusing or misleading advertising or marketing | — | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Confusing or missing disclosures | — | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Michel Law, LLC d/b/a Level One Law come from?
The states where consumers have filed the most CFPB complaints against Michel Law, LLC d/b/a Level One Law. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Michel Law, LLC d/b/a Level One Law
Across 23 states with at least one filing
- Florida
Florida
13 complaints
- New York
New York
11 complaints
- Maryland
Maryland
6 complaints
- Virginia 5
Virginia
5 complaints
- Pennsylvania 5
Pennsylvania
5 complaints
- Texas 5
Texas
5 complaints
- Rhode Island 5
Rhode Island
5 complaints
- Michigan 4
Michigan
4 complaints
Frequently Asked Questions
What is the most common complaint against Michel Law, LLC d/b/a Level One Law? ▼
The most common issue consumers report about Michel Law, LLC d/b/a Level One Law is "Didn't provide services promised". This is based on 82 complaints filed with the CFPB.
Are complaints against Michel Law, LLC d/b/a Level One Law increasing or decreasing? ▼
Complaints against Michel Law, LLC d/b/a Level One Law are falling. The company received 22 complaints in the last 12 months, showing improvement over prior periods.
What is Michel Law, LLC d/b/a Level One Law's reputation grade? ▼
Michel Law, LLC d/b/a Level One Law has a reputation grade of F (score: 19.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Michel Law, LLC d/b/a Level One Law respond to consumer complaints? ▼
Michel Law, LLC d/b/a Level One Law has a 1% timely response rate to CFPB complaints.
In how many states does Michel Law, LLC d/b/a Level One Law operate? ▼
Michel Law, LLC d/b/a Level One Law has received CFPB complaints from consumers in 23 states, with the most complaints from Florida (13 complaints).
What can I do if Michel Law, LLC d/b/a Level One Law is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Michel Law, LLC d/b/a Level One Law violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |