What is the most common complaint against Metro Area Collection Service, Inc.?

The most common issue consumers report about Metro Area Collection Service, Inc. is "Written notification about debt", specifically "Attempted to collect wrong amount". This is based on 18 complaints filed with the CFPB.

Are complaints against Metro Area Collection Service, Inc. increasing or decreasing?

Complaints against Metro Area Collection Service, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Metro Area Collection Service, Inc.'s reputation grade?

Metro Area Collection Service, Inc. has a reputation grade of B (score: 66.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Metro Area Collection Service, Inc. respond to consumer complaints?

Metro Area Collection Service, Inc. has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Metro Area Collection Service, Inc. operate?

Metro Area Collection Service, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Oregon (11 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Metro Area Collection Service, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Written notification about debt

5
Took or threatened to take negative or legal action

4
False statements or representation

4
Attempts to collect debt not owed

2
Cont'd attempts collect debt not owed

2
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record metro-area-collection-service-inc Metro Area Collection Service, Inc.

Grade B · 18 CFPB filings · 89% timely · lead issue: Written notification about debt · vol #1984 · compose #1631

VOL 18
GRADE B
12MO 0
STATES 3
TIMELY 89%
DISPUTE 0%
ISSUE Written notification about…
RANK #1,984
COMPOSE #1,631

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Metro Area Collection Service, Inc.'s 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

61.1% of Metro Area Collection Service, Inc.'s CFPB filings land in Oregon

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Oregon 61.1%; 11 of 18 filings · 3 states touched
Spike month: 2016-12 50.0%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #1,984 volume; #1,631 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Metro Area Collection Service, Inc. compare to its peers?

How does Metro Area Collection Service, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Metro Area Collection … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

89%

50%

91%

Consumer-dispute ratelower is better

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-12 2025-12

Issue Detail Breakdown

Issue	Complaints
Written notification about debt	5
Took or threatened to take negative or legal action	4
False statements or representation	4
Attempts to collect debt not owed	2
Cont'd attempts collect debt not owed	2
Communication tactics	1

Where do complaints against Metro Area Collection Service, Inc. come from?

Metro Area Collection Service, Inc.'s own per-state count, not a national baseline.

Oregon

11
Florida

3
Texas

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Metro Area Collection Service, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to Metro Area Collection Service, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.