What is the most common complaint against McKenzie Paul & Associates?

The most common issue consumers report about McKenzie Paul & Associates is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 35 complaints filed with the CFPB.

Are complaints against McKenzie Paul & Associates increasing or decreasing?

Complaints against McKenzie Paul & Associates have been stable. The company received 9 complaints in the last 12 months.

What is McKenzie Paul & Associates's reputation grade?

McKenzie Paul & Associates has a reputation grade of B (score: 63.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does McKenzie Paul & Associates respond to consumer complaints?

McKenzie Paul & Associates has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does McKenzie Paul & Associates operate?

McKenzie Paul & Associates has received CFPB complaints from consumers in 9 states, with the most complaints from Texas (18 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

McKenzie Paul & Associates - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

12
Written notification about debt

7
Communication tactics

7
Took or threatened to take negative or legal action

6
False statements or representation

2
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record mckenzie-paul-associates McKenzie Paul & Associates

Grade B · 35 CFPB filings · 90% timely · lead issue: Attempts to collect debt not owed · vol #1433 · compose #1892

VOL 35
GRADE B
12MO 9
STATES 9
TIMELY 90%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,433
COMPOSE #1,892

Volume peers

Nearest volume peer: Accounts Receivable Inc. (35 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

McKenzie Paul & Associates's 35 CFPB complaints sit next to Accounts Receivable Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

51.4% of McKenzie Paul & Associates's CFPB filings land in Texas

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Texas 51.4%; 18 of 35 filings · 9 states touched
Seasonal peak: 2022-05 9.5%; 8–15% band · 2 filings
Corpus ranks: #1,433 volume; #1,892 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does McKenzie Paul & Associates compare to its peers?

How does McKenzie Paul & Associates compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

McKenzie Paul & Associ… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

90%

94%

91%

Consumer-dispute ratelower is better

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-02 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	12
Written notification about debt	7
Communication tactics	7
Took or threatened to take negative or legal action	6
False statements or representation	2
Taking/threatening an illegal action	1

Where do complaints against McKenzie Paul & Associates come from?

McKenzie Paul & Associates's own per-state count, not a national baseline.

Texas

18
Arizona

4
Louisiana

4
California

3
Washington

2
Illinois

1
Mississippi

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for McKenzie Paul & Associates: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 35.

4 peers

Know your rights before responding to McKenzie Paul & Associates: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.