What is the most common complaint against Matthew Thomas & Associates LLC?

The most common issue consumers report about Matthew Thomas & Associates LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 18 complaints filed with the CFPB.

Are complaints against Matthew Thomas & Associates LLC increasing or decreasing?

Complaints against Matthew Thomas & Associates LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Matthew Thomas & Associates LLC's reputation grade?

Matthew Thomas & Associates LLC has a reputation grade of F (score: 46.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Matthew Thomas & Associates LLC respond to consumer complaints?

Matthew Thomas & Associates LLC has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.

In how many states does Matthew Thomas & Associates LLC operate?

Matthew Thomas & Associates LLC has received CFPB complaints from consumers in 12 states, with the most complaints from California (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Matthew Thomas & Associates LLC - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade F.

Compiled by PlainCollector

Communication tactics

7
Cont'd attempts collect debt not owed

4
False statements or representation

2
Disclosure verification of debt

2
Improper contact or sharing of info

2
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record matthew-thomas-associates-llc Matthew Thomas & Associates LLC

Grade F · 18 CFPB filings · 50% timely · lead issue: Communication tactics · vol #1983 · compose #4410

VOL 18
GRADE F
12MO 0
STATES 12
TIMELY 50%
DISPUTE 24%
ISSUE Communication tactics
RANK #1,983
COMPOSE #4,410

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Matthew Thomas & Associates LLC's 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

California is the plurality state for Matthew Thomas & Associates LLC (16.7%)

Volume rank #1,983 and composite rank #4,410 diverge by 2,427 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: California 16.7%; Mid-band (15–30%) · 12 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2016-01 at 6.3% (2 filings)
Divergent corpus ranks: #1,983 volume; #4,410 composite; Cleanest-composite ladder is 2,427 places worse than volume

How does Matthew Thomas & Associates LLC compare to its peers?

How does Matthew Thomas & Associates LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Matthew Thomas & Assoc… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

24%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-10 2020-12

Issue Detail Breakdown

Issue	Complaints
Communication tactics	7
Cont'd attempts collect debt not owed	4
False statements or representation	2
Disclosure verification of debt	2
Improper contact or sharing of info	2
Taking/threatening an illegal action	1

Where do complaints against Matthew Thomas & Associates LLC come from?

Matthew Thomas & Associates LLC's own per-state count, not a national baseline.

California

3
Ohio

3
Oregon

2
Texas

2
Alabama

1
Colorado

1
Missouri

1
Nebraska

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Matthew Thomas & Associates LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to Matthew Thomas & Associates LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.