What is the most common complaint against Master Finance Company?

The most common issue consumers report about Master Finance Company is "Attempts to collect debt not owed", specifically "Contacted me after I asked not to". This is based on 6 complaints filed with the CFPB.

Are complaints against Master Finance Company increasing or decreasing?

Complaints against Master Finance Company are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Master Finance Company's reputation grade?

Master Finance Company has a reputation grade of B (score: 64.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Master Finance Company respond to consumer complaints?

Master Finance Company has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.

In how many states does Master Finance Company operate?

Master Finance Company has received CFPB complaints from consumers in 2 states, with the most complaints from Missouri (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Master Finance Company - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

2
Improper contact or sharing of info

2
False statements or representation

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record master-finance-company Master Finance Company

Grade B · 6 CFPB filings · 83% timely · lead issue: Attempts to collect debt not owed · vol #2991 · compose #1817

VOL 6
GRADE B
12MO 2
STATES 2
TIMELY 83%
DISPUTE 33%
ISSUE Attempts to collect debt n…
RANK #2,991
COMPOSE #1,817

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Master Finance Company's 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Master Finance Company's CFPB filings land in Missouri

High volume does not equal a clean composite: Master Finance Company is volume #2,991 but composite #1,817, while Missouri dominates the geography. Corpus placement method.

Dominant state: Missouri 50.0%; 3 of 6 filings · 2 states touched
Seasonal peak: 2018-06 14.3%; 8–15% band · 1 filings
Divergent corpus ranks: #2,991 volume; #1,817 composite; Cleanest-composite ladder is 1,174 places better than volume

How does Master Finance Company compare to its peers?

How does Master Finance Company compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Master Finance Company National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

83%

100%

91%

Consumer-dispute ratelower is better

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-06 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	2
Improper contact or sharing of info	2
False statements or representation	1
Communication tactics	1

Where do complaints against Master Finance Company come from?

Master Finance Company's own per-state count, not a national baseline.

Missouri

3
Texas

3

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Master Finance Company: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Master Finance Company: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.