What is the most common complaint against London & London?

The most common issue consumers report about London & London is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 31 complaints filed with the CFPB.

Are complaints against London & London increasing or decreasing?

Complaints against London & London are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is London & London's reputation grade?

London & London has a reputation grade of B (score: 66.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does London & London respond to consumer complaints?

London & London has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does London & London operate?

London & London has received CFPB complaints from consumers in 3 states, with the most complaints from Connecticut (29 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

London & London - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Compiled by PlainCollector

Took or threatened to take negative or legal action

13
Written notification about debt

7
Attempts to collect debt not owed

5
False statements or representation

4
Disclosure verification of debt

1
Taking/threatening an illegal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record london-london London & London

Grade B · 31 CFPB filings · 97% timely · lead issue: Took or threatened to take negative or legal action · vol #1522 · compose #1697

VOL 31
GRADE B
12MO 5
STATES 3
TIMELY 97%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #1,522
COMPOSE #1,697

Volume peers

Nearest volume peer: Amscot Corporation (31 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

London & London's 31 CFPB complaints sit next to Amscot Corporation on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

93.5% of London & London's CFPB filings land in Connecticut

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Connecticut 93.5%; 29 of 31 filings · 3 states touched
Seasonal peak: 2024-09 10.0%; 8–15% band · 6 filings
Corpus ranks: #1,522 volume; #1,697 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does London & London compare to its peers?

How does London & London compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

London & London National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

97%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2023-04 2026-02

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	13
Written notification about debt	7
Attempts to collect debt not owed	5
False statements or representation	4
Disclosure verification of debt	1
Taking/threatening an illegal action	1

Where do complaints against London & London come from?

London & London's own per-state count, not a national baseline.

Connecticut

29
California

1
North Carolina

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for London & London: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 31.

4 peers

Know your rights before responding to London & London: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.