What is the most common complaint against Lela Mae Portfolio Management Group?

The most common issue consumers report about Lela Mae Portfolio Management Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 35 complaints filed with the CFPB.

Are complaints against Lela Mae Portfolio Management Group increasing or decreasing?

Complaints against Lela Mae Portfolio Management Group are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Lela Mae Portfolio Management Group's reputation grade?

Lela Mae Portfolio Management Group has a reputation grade of F (score: 48.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Lela Mae Portfolio Management Group respond to consumer complaints?

Lela Mae Portfolio Management Group has a 82% timely response rate to CFPB complaints.

In how many states does Lela Mae Portfolio Management Group operate?

Lela Mae Portfolio Management Group has received CFPB complaints from consumers in 15 states, with the most complaints from California (14 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Lela Mae Portfolio Management Group - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

8
Electronic communications

7
Took or threatened to take negative or legal action

6
Communication tactics

6
Threatened to contact someone or share information improperly

4
Written notification about debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record lela-mae-portfolio-management-group Lela Mae Portfolio Management Group

Grade F · 35 CFPB filings · 82% timely · lead issue: Attempts to collect debt not owed · vol #1431 · compose #4256

VOL 35
GRADE F
12MO 16
STATES 15
TIMELY 82%
ISSUE Attempts to collect debt n…
RANK #1,431
COMPOSE #4,256

Volume peers

Nearest volume peer: Accounts Receivable Inc. (35 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Lela Mae Portfolio Management Group's 35 CFPB complaints sit next to Accounts Receivable Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

40.0% of Lela Mae Portfolio Management Group's CFPB filings land in California

High volume does not equal a clean composite: Lela Mae Portfolio Management Group is volume #1,431 but composite #4,256, while California dominates the geography. Corpus placement method.

Dominant state: California 40.0%; 14 of 35 filings · 15 states touched
Spike month: 2015-06 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,431 volume; #4,256 composite; Cleanest-composite ladder is 2,825 places worse than volume

How does Lela Mae Portfolio Management Group compare to its peers?

How does Lela Mae Portfolio Management Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Lela Mae Portfolio Man… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

82%

91%

Consumer-dispute ratelower is better

33%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-11 2018-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	8
Electronic communications	7
Took or threatened to take negative or legal action	6
Communication tactics	6
Threatened to contact someone or share information improperly	4
Written notification about debt	3
False statements or representation	1

Where do complaints against Lela Mae Portfolio Management Group come from?

Lela Mae Portfolio Management Group's own per-state count, not a national baseline.

California

14
Texas

4
Indiana

2
Ohio

2
Tennessee

2
Virginia

2
Florida

1
Iowa

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Lela Mae Portfolio Management Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 35.

4 peers

Know your rights before responding to Lela Mae Portfolio Management Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.