What is the most common complaint against Jacobs, Marsh LLC?

The most common issue consumers report about Jacobs, Marsh LLC is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 18 complaints filed with the CFPB.

Are complaints against Jacobs, Marsh LLC increasing or decreasing?

Complaints against Jacobs, Marsh LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Jacobs, Marsh LLC's reputation grade?

Jacobs, Marsh LLC has a reputation grade of D (score: 50.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Jacobs, Marsh LLC respond to consumer complaints?

Jacobs, Marsh LLC has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Jacobs, Marsh LLC operate?

Jacobs, Marsh LLC has received CFPB complaints from consumers in 10 states, with the most complaints from Texas (7 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Jacobs, Marsh LLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade D.

Compiled by PlainCollector

Disclosure verification of debt

4
Improper contact or sharing of info

4
False statements or representation

3
Communication tactics

3
Cont'd attempts collect debt not owed

2
Took or threatened to take negative or legal action

1

Data updated September 2026

CFPB complaint disposition

CCDB record jacobs-marsh-llc Jacobs, Marsh LLC

Grade D · 18 CFPB filings · 56% timely · lead issue: Disclosure verification of debt · vol #1978 · compose #4119

VOL 18
GRADE D
12MO 0
STATES 10
TIMELY 56%
DISPUTE 18%
ISSUE Disclosure verification of…
RANK #1,978
COMPOSE #4,119

Volume peers

Nearest volume peer: Ameris Bancorp (18 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Jacobs, Marsh LLC's 18 CFPB complaints sit next to Ameris Bancorp on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

38.9% of Jacobs, Marsh LLC's CFPB filings land in Texas

High volume does not equal a clean composite: Jacobs, Marsh LLC is volume #1,978 but composite #4,119, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 38.9%; 7 of 18 filings · 10 states touched
Spike month: 2019-05 16.7%; 3 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,978 volume; #4,119 composite; Cleanest-composite ladder is 2,141 places worse than volume

How does Jacobs, Marsh LLC compare to its peers?

How does Jacobs, Marsh LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Jacobs, Marsh LLC National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

56%

100%

91%

Consumer-dispute ratelower is better

18%

15%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-08 2021-01

Issue Detail Breakdown

Issue	Complaints
Disclosure verification of debt	4
Improper contact or sharing of info	4
False statements or representation	3
Communication tactics	3
Cont'd attempts collect debt not owed	2
Took or threatened to take negative or legal action	1
Taking/threatening an illegal action	1

Where do complaints against Jacobs, Marsh LLC come from?

Jacobs, Marsh LLC's own per-state count, not a national baseline.

Texas

7
Oklahoma

2
West Virginia

2
Arizona

1
California

1
Florida

1
Indiana

1
Kentucky

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Jacobs, Marsh LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 18.

4 peers

Know your rights before responding to Jacobs, Marsh LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.