Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
J R Brothers Financial, Inc.(Closed) — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about J R Brothers Financial, Inc.(Closed)
- Communication tactics
Communication tactics
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Disclosure verification of debt
Disclosure verification of debt
3 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
2 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
C
Grade C · 63.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about J R Brothers Financial, Inc.(Closed)?
J R Brothers Financial, Inc.(Closed) has accumulated 14 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Used obscene/profane/abusive language", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 79% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Arizona with 11 and Utah with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.2/100 places J R Brothers Financial, Inc.(Closed) in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
79%
Within CFPB SLA window
Consumer disputes
21%
After company response
Reputation grade
C
63.2/100 composite
Response-quality profile
How J R Brothers Financial, Inc.(Closed) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 78.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 42.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does J R Brothers Financial, Inc.(Closed) compare to its peers?
J R Brothers Financial… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-10 2016-03
Top Consumer Issues
Communication tactics5 (%)
Cont'd attempts collect debt not owed3 (%)
Disclosure verification of debt3 (%)
Improper contact or sharing of info2 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Communication tactics — Used obscene/profane/abusive language
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Used obscene/profane/abusive language | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Disclosure verification of debt | Right to dispute notice not received | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
Where do complaints against J R Brothers Financial, Inc.(Closed) come from?
The states where consumers have filed the most CFPB complaints against J R Brothers Financial, Inc.(Closed). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against J R Brothers Financial, Inc.(Closed)
Across 4 states with at least one filing
- Arizona
Arizona
11 complaints
- Utah 1
Utah
1 complaints
- California 1
California
1 complaints
- Nevada 1
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against J R Brothers Financial, Inc.(Closed)? ▼
The most common issue consumers report about J R Brothers Financial, Inc.(Closed) is "Communication tactics", specifically "Used obscene/profane/abusive language". This is based on 14 complaints filed with the CFPB.
Are complaints against J R Brothers Financial, Inc.(Closed) increasing or decreasing? ▼
Complaints against J R Brothers Financial, Inc.(Closed) have been stable. The company received 0 complaints in the last 12 months.
What is J R Brothers Financial, Inc.(Closed)'s reputation grade? ▼
J R Brothers Financial, Inc.(Closed) has a reputation grade of C (score: 63.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does J R Brothers Financial, Inc.(Closed) respond to consumer complaints? ▼
J R Brothers Financial, Inc.(Closed) has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.
In how many states does J R Brothers Financial, Inc.(Closed) operate? ▼
J R Brothers Financial, Inc.(Closed) has received CFPB complaints from consumers in 4 states, with the most complaints from Arizona (11 complaints).
What can I do if J R Brothers Financial, Inc.(Closed) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If J R Brothers Financial, Inc.(Closed) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |