What is the most common complaint against Island Portfolios Services, LLC?

The most common issue consumers report about Island Portfolios Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4 complaints filed with the CFPB.

Are complaints against Island Portfolios Services, LLC increasing or decreasing?

Complaints against Island Portfolios Services, LLC are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Island Portfolios Services, LLC's reputation grade?

Island Portfolios Services, LLC has a reputation grade of D (score: 51.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Island Portfolios Services, LLC respond to consumer complaints?

Island Portfolios Services, LLC has a 50% timely response rate to CFPB complaints.

In how many states does Island Portfolios Services, LLC operate?

Island Portfolios Services, LLC has received CFPB complaints from consumers in 2 states, with the most complaints from Puerto Rico (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Island Portfolios Services, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade D.

Compiled by PlainCollector

Attempts to collect debt not owed

1
Written notification about debt

1
Took or threatened to take negative or legal action

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record island-portfolios-services-llc Island Portfolios Services, LLC

Grade D · 4 CFPB filings · 50% timely · lead issue: Attempts to collect debt not owed · vol #3401 · compose #3898

VOL 4
GRADE D
12MO 2
STATES 2
TIMELY 50%
ISSUE Attempts to collect debt n…
RANK #3,401
COMPOSE #3,898

Volume peers

Nearest volume peer: 90 Day Credit Experts (4 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Island Portfolios Services, LLC's 4 CFPB complaints sit next to 90 Day Credit Experts on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

75.0% of Island Portfolios Services, LLC's CFPB filings land in Puerto Rico

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Puerto Rico 75.0%; 3 of 4 filings · 2 states touched
Spike month: 2015-07 33.3%; 1 filings that month · spiky (≥15% of series)
Corpus ranks: #3,401 volume; #3,898 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Island Portfolios Services, LLC compare to its peers?

How does Island Portfolios Services, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Island Portfolios Serv… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

50%

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2016-04

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1
Written notification about debt	1
Took or threatened to take negative or legal action	1
Communication tactics	1

Where do complaints against Island Portfolios Services, LLC come from?

Island Portfolios Services, LLC's own per-state count, not a national baseline.

Puerto Rico

3
Virgin Islands

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Island Portfolios Services, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 4.

4 peers

Know your rights before responding to Island Portfolios Services, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.