What is the most common complaint against Industrial and Commercial Bank of China (USA), National Association?

The most common issue consumers report about Industrial and Commercial Bank of China (USA), National Association is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 2 complaints filed with the CFPB.

Does Industrial and Commercial Bank of China (USA), National Association respond to consumer complaints?

Industrial and Commercial Bank of China (USA), National Association has a 100% timely response rate to CFPB complaints.

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Industrial and Commercial Bank of China (USA), National Association - Debt Collector Complaint Profile

Q: Are complaints against Industrial and Commercial Bank of China (USA), National Association increasing or decreasing?

Complaints against Industrial and Commercial Bank of China (USA), National Association are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

CFPB complaint profile across 2 states, reputation grade A.

Compiled by PlainCollector

Attempts to collect debt not owed

1
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record industrial-and-commercial-bank-of-china-usa-national-association Industrial and Commercial Bank of China (USA), National Association

Grade A · 2 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #4137 · compose #950

VOL 2
GRADE A
12MO 0
STATES 2
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #4,137
COMPOSE #950

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Industrial and Commercial Bank of China (USA), National Association's 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Industrial and Commercial Bank of China (USA), National Association's CFPB filings land in California

High volume does not equal a clean composite: Industrial and Commercial Bank of China (USA), National Association is volume #4,137 but composite #950, while California dominates the geography. Corpus placement method.

Dominant state: California 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2025-05 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,137 volume; #950 composite; Cleanest-composite ladder is 3,187 places better than volume

How does Industrial and Commercial Bank of China (USA), National Association compare to its peers?

How does INDUSTRIAL AND COMMERCIAL BANK OF CHINA (USA), NATIONAL ASSOCIATION compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

INDUSTRIAL AND COMMERC… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

50%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-05 2025-08

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1
Written notification about debt	1

Where do complaints against Industrial and Commercial Bank of China (USA), National Association come from?

Industrial and Commercial Bank of China (USA), National Association's own per-state count, not a national baseline.

California

1
Virginia

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Industrial and Commercial Bank of China (USA), National Association: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Industrial and Commercial Bank of China (USA), National Association: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.