This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 2 complaints

Impac Mortgage Holdings, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade C.

Complaints by issue type

What consumers report about Impac Mortgage Holdings, Inc.

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record impac-mortgage-holdings-inc Impac Mortgage Holdings, Inc.

Grade C · 2 CFPB filings · 50% timely · lead issue: Took or threatened to take negative or legal action

  • VOL 2
  • GRADE C
  • 12MO 1
  • STATES 1
  • TIMELY 50%
  • ISSUE Took or threatened to take…
  • RANK #4,135
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

1 Auto Finance, Inc.1 Auto Finance, Inc.21st Alliance Lending, LLC1st Alliance Lending, LLC21st Capital Finance of South Carolina, Inc.1st Capital Finance of South…21st Preference Mortgage Corp1st Preference Mortgage Corp2Impac Mortgage Holdings, Inc. (this)Impac Mortgage Holdings, Inc…2
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Impac Mortgage Holdings, Inc.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 2 complaints break down

Every complaint issue type on record for Impac Mortgage Holdings, Inc., not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
57.6/100
Impac Mortgage Holdings, Inc.

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume A
2
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response C
50%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate N/A
N/A
No dispute rate reported.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

100.0% of Impac Mortgage Holdings, Inc.'s CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
California 100.0%
2 of 2 filings · 1 states touched
Spike month
2025-01 40.0%
2 filings that month · spiky (≥15% of series)
Corpus ranks
#4,135 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Impac Mortgage Holdings, Inc. compare to its peers?

How does IMPAC MORTGAGE HOLDINGS, INC. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
IMPAC MORTGAGE HOLDINGS, INC. National average
Complaints (last 12 mo)lower is better
1
0
268
Timely-response ratehigher is better
50%
100%
91%
Consumer-dispute ratelower is better
0%
100%
19%

Source: CFPB Consumer Complaint Database.

Impac Mortgage Holdings, Inc.'s complaint volume in context

Impac Mortgage Holdings, Inc. vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

2 Bottom 24% higher than 24% of 5,420 collectors

0–20: 3,504 collectors (65%). This entry sits in this band. 20–40: 565 collectors (10%). Above this entry. 40–60: 260 collectors (5%). Above this entry. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Impac Mortgage Holdings, Inc. 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2024-02 2025-12

Issue Detail Breakdown

Issue Complaints
Took or threatened to take negative or legal action
2

Where do complaints against Impac Mortgage Holdings, Inc. come from?

Impac Mortgage Holdings, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Impac Mortgage Holdings, Inc.

Across 1 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Impac Mortgage Holdings, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Impac Mortgage Holdings, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.