What is the most common complaint against Home Point Financial Corporation?

The most common issue consumers report about Home Point Financial Corporation is "Attempts to collect debt not owed", specifically "Debt was paid". This is based on 17 complaints filed with the CFPB.

Are complaints against Home Point Financial Corporation increasing or decreasing?

Complaints against Home Point Financial Corporation are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Home Point Financial Corporation's reputation grade?

Home Point Financial Corporation has a reputation grade of C (score: 58.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Home Point Financial Corporation respond to consumer complaints?

Home Point Financial Corporation has a 100% timely response rate to CFPB complaints.

In how many states does Home Point Financial Corporation operate?

Home Point Financial Corporation has received CFPB complaints from consumers in 10 states, with the most complaints from Florida (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Home Point Financial Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Compiled by PlainCollector

Attempts to collect debt not owed

9
False statements or representation

3
Took or threatened to take negative or legal action

2
Communication tactics

2
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record home-point-financial-corporation Home Point Financial Corporation

Grade C · 17 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #2036 · compose #2624

VOL 17
GRADE C
12MO 0
STATES 10
TIMELY 100%
ISSUE Attempts to collect debt n…
RANK #2,036
COMPOSE #2,624

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Home Point Financial Corporation's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for Home Point Financial Corporation (23.5%)

The 2014-03 spike coincides with a 588-place gap between volume rank #2,036 and composite #2,624. Corpus placement method.

Plurality state: Florida 23.5%; Mid-band (15–30%) · 10 states with ≥1 filing
Spike month: 2014-03 16.7%; 2 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #2,036 volume; #2,624 composite; Cleanest-composite ladder is 588 places worse than volume

How does Home Point Financial Corporation compare to its peers?

How does Home Point Financial Corporation compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Home Point Financial C… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-02 2017-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	9
False statements or representation	3
Took or threatened to take negative or legal action	2
Communication tactics	2
Written notification about debt	1

Where do complaints against Home Point Financial Corporation come from?

Home Point Financial Corporation's own per-state count, not a national baseline.

Florida

4
Virginia

4
Georgia

2
Illinois

1
Louisiana

1
Maryland

1
Mississippi

1
New York

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Home Point Financial Corporation: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Home Point Financial Corporation: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.