What is the most common complaint against Henley, Lotterhos & Henley, PLLC?

The most common issue consumers report about Henley, Lotterhos & Henley, PLLC is "Attempts to collect debt not owed", specifically "Sued you without properly notifying you of lawsuit". This is based on 17 complaints filed with the CFPB.

Are complaints against Henley, Lotterhos & Henley, PLLC increasing or decreasing?

Complaints against Henley, Lotterhos & Henley, PLLC are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Henley, Lotterhos & Henley, PLLC's reputation grade?

Henley, Lotterhos & Henley, PLLC has a reputation grade of B (score: 64.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Henley, Lotterhos & Henley, PLLC respond to consumer complaints?

Henley, Lotterhos & Henley, PLLC has a 94% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Henley, Lotterhos & Henley, PLLC operate?

Henley, Lotterhos & Henley, PLLC has received CFPB complaints from consumers in 1 states, with the most complaints from Mississippi (17 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Henley, Lotterhos & Henley, PLLC - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

5
Took or threatened to take negative or legal action

4
False statements or representation

2
Communication tactics

2
Taking/threatening an illegal action

2
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record henley-lotterhos-henley-pllc Henley, Lotterhos & Henley, PLLC

Grade B · 17 CFPB filings · 94% timely · lead issue: Attempts to collect debt not owed · vol #2034 · compose #1816

VOL 17
GRADE B
12MO 2
STATES 1
TIMELY 94%
DISPUTE 17%
ISSUE Attempts to collect debt n…
RANK #2,034
COMPOSE #1,816

Volume peers

Nearest volume peer: A/R Concepts, Inc. (17 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Henley, Lotterhos & Henley, PLLC's 17 CFPB complaints sit next to A/R Concepts, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

100.0% of Henley, Lotterhos & Henley, PLLC's CFPB filings land in Mississippi

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: Mississippi 100.0%; 17 of 17 filings · 1 states touched
Seasonal peak: 2018-11 14.6%; 8–15% band · 6 filings
Corpus ranks: #2,034 volume; #1,816 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Henley, Lotterhos & Henley, PLLC compare to its peers?

How does Henley, Lotterhos & Henley, PLLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Henley, Lotterhos & He… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

94%

14%

91%

Consumer-dispute ratelower is better

17%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-04 2025-10

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	5
Took or threatened to take negative or legal action	4
False statements or representation	2
Communication tactics	2
Taking/threatening an illegal action	2
Written notification about debt	1
Cont'd attempts collect debt not owed	1

Where do complaints against Henley, Lotterhos & Henley, PLLC come from?

Henley, Lotterhos & Henley, PLLC's own per-state count, not a national baseline.

Mississippi

17

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Henley, Lotterhos & Henley, PLLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 17.

4 peers

Know your rights before responding to Henley, Lotterhos & Henley, PLLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.