What is the most common complaint against Astra Business Services?

The most common issue consumers report about Astra Business Services is "Attempts to collect debt not owed", specifically "Frequent or repeated calls". This is based on 36 complaints filed with the CFPB.

Are complaints against Astra Business Services increasing or decreasing?

Complaints against Astra Business Services are falling. The company received 5 complaints in the last 12 months, showing improvement over prior periods.

What is Astra Business Services's reputation grade?

Astra Business Services has a reputation grade of F (score: 34.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Astra Business Services respond to consumer complaints?

Astra Business Services has a 9% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Astra Business Services operate?

Astra Business Services has received CFPB complaints from consumers in 15 states, with the most complaints from Florida (8 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Astra Business Services - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

9
Communication tactics

9
Took or threatened to take negative or legal action

4
Cont'd attempts collect debt not owed

4
Written notification about debt

3
Disclosure verification of debt

3

Data updated September 2026

CFPB complaint disposition

CCDB record astra-business-services Astra Business Services

Grade F · 36 CFPB filings · 9% timely · lead issue: Attempts to collect debt not owed · vol #1402 · compose #5126

VOL 36
GRADE F
12MO 5
STATES 15
TIMELY 9%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,402
COMPOSE #5,126

Volume peers

Nearest volume peer: Affiliated Management Services (36 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Astra Business Services's 36 CFPB complaints sit next to Affiliated Management Services on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Spiky monthly series

Florida is the plurality state for Astra Business Services (22.2%)

The 2024-05 spike coincides with a 3,724-place gap between volume rank #1,402 and composite #5,126. Corpus placement method.

Plurality state: Florida 22.2%; Mid-band (15–30%) · 15 states with ≥1 filing
Spike month: 2024-05 20.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #1,402 volume; #5,126 composite; Cleanest-composite ladder is 3,724 places worse than volume

How does Astra Business Services compare to its peers?

How does Astra Business Services compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Astra Business Service… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

81%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-05 2026-02

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	9
Communication tactics	9
Took or threatened to take negative or legal action	4
Cont'd attempts collect debt not owed	4
Written notification about debt	3
Disclosure verification of debt	3
False statements or representation	2
Improper contact or sharing of info	2

Where do complaints against Astra Business Services come from?

Astra Business Services's own per-state count, not a national baseline.

Florida

8
California

5
Texas

5
Ohio

3
Georgia

2
Maryland

2
New Jersey

2
Arizona

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Astra Business Services: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 36.

4 peers

Know your rights before responding to Astra Business Services: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.