What is the most common complaint against Gateway First Bank?

The most common issue consumers report about Gateway First Bank is "Took or threatened to take negative or legal action", specifically "Attempted to collect wrong amount". This is based on 6 complaints filed with the CFPB.

Are complaints against Gateway First Bank increasing or decreasing?

Complaints against Gateway First Bank are rising. The company received 2 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Gateway First Bank's reputation grade?

Gateway First Bank has a reputation grade of D (score: 53.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Gateway First Bank respond to consumer complaints?

Gateway First Bank has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 100% of cases.

In how many states does Gateway First Bank operate?

Gateway First Bank has received CFPB complaints from consumers in 4 states, with the most complaints from Texas (3 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Gateway First Bank - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade D.

Compiled by PlainCollector

Took or threatened to take negative or legal action

2
False statements or representation

2
Written notification about debt

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record gateway-first-bank Gateway First Bank

Grade D · 6 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #2957 · compose #3624

VOL 6
GRADE D
12MO 2
STATES 4
TIMELY 100%
DISPUTE 100%
ISSUE Took or threatened to take…
RANK #2,957
COMPOSE #3,624

Volume peers

Nearest volume peer: 1 Stop Money Centers, LLC (6 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Gateway First Bank's 6 CFPB complaints sit next to 1 Stop Money Centers, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Gateway First Bank's CFPB filings land in Texas

High volume does not equal a clean composite: Gateway First Bank is volume #2,957 but composite #3,624, while Texas dominates the geography. Corpus placement method.

Dominant state: Texas 50.0%; 3 of 6 filings · 4 states touched
Seasonal peak: 2018-12 10.7%; 8–15% band · 3 filings
Divergent corpus ranks: #2,957 volume; #3,624 composite; Cleanest-composite ladder is 667 places worse than volume

How does Gateway First Bank compare to its peers?

How does GATEWAY FIRST BANK compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

GATEWAY FIRST BANK National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

100%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-01 2021-07

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	2
False statements or representation	2
Written notification about debt	1
Cont'd attempts collect debt not owed	1

Where do complaints against Gateway First Bank come from?

Gateway First Bank's own per-state count, not a national baseline.

Texas

3
Florida

1
Louisiana

1
Oklahoma

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Gateway First Bank: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 6.

4 peers

Know your rights before responding to Gateway First Bank: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.